Hi all!
My name is Itzik and I am a relative novice to Excel. However the little I know about the program has given me a profound respect for all the brilliant minds that have worked to develop it. It truly is a powerful and amazing tool and I look forward to learning a lot more about how to use it. I have been given a challenging task at work - to improve a work book that we have been using to manage shifts at a small call centre. I am trying to create a tool that will allow me to monitor "live" the work of up to 25 staff on the phones, updating some rather complicated reports as we go in order to save the team leaders hours of work opening and counting up to 30 different call sheets numerous times during a shift. I have some ideas as to what I would like excel to do for me, but no idea how to get there. I look forward to chatting with you all and getting some advice/coaching as I work on this and other tasks that get thrown at me. Regards, Itzik.
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