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Excel Hangs

  1. #1
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    Excel Hangs

    I’m not sure if this is a Windows 7 problem or Office 2010 because they were both upgraded at the same time, so I’ll just post this here. When I use Excel it is constantly hanging. Sometimes it comes back to life, other times it crashes my computer. It is so bad I can barely get my work done. I have been through the typical checks with driver updates, safe mode, but still can’t find the problem. The action center logged this error on a crash, can anyone help me understand it?

    Description
    A problem caused this program to stop interacting with Windows.
    Faulting Application Path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: EXCEL.EXE
    Application Version: 14.0.4756.1000
    Application Timestamp: 4b9c08e8
    Hang Signature: 4fa0
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1033
    Additional Hang Signature 1: 4fa0a653238554740707b25228e7d4d2
    Additional Hang Signature 2: c64e
    Additional Hang Signature 3: c64e872796ae692e0e1b6a4d97b5d5db
    Additional Hang Signature 4: 4fa0
    Additional Hang Signature 5: 4fa0a653238554740707b25228e7d4d2
    Additional Hang Signature 6: c64e
    Additional Hang Signature 7: c64e872796ae692e0e1b6a4d97b5d5db

    Extra information about the problem
    Bucket ID: 1213758908
    Last edited by Cleveland_Steve; 08-14-2012 at 10:29 AM.

  2. #2
    Forum Guru JosephP's Avatar
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    Re: Excel Hangs

    do you still experience the problems in excel's safe mode?
    Josie

    if at first you don't succeed try doing it the way your wife told you to

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    Re: Excel Hangs

    Yes. (10 character requirement)

  4. #4
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    Re: Excel Hangs

    in that case I can only suggest completely uninstalling office, rebooting and then reinstalling it. if excel crashes with none of its startup files loaded then it's either an issue with another program you have running or an issue with the installation.

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    Re: Excel Hangs

    I don’t think it’s a problem with the installation because I’m not the only person in my department to have the problem. It is probably a conflict with another program or piece of hardware. I have watched the task manager when this happens and I never max out on memory or cpu power.

  6. #6
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    Re: Excel Hangs

    if you start windows in safe mode, then run excel, do you have the problem?

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    Re: Excel Hangs

    You just threw me for a loop. Earlier when you asked about Excels safe mode I thought you were referring to booting Windows in safe mode. Excel has its own safe mode separate from Windows?

  8. #8
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    Re: Excel Hangs

    So I just read up on Excel safe mode, I didn’t know that feature was there. I did some more testing, Excel hangs in Excel safe mode. When running Windows safe mode Excel can’t verify the license (even with networking enabled) and shuts down. I ran in selective start up with all services disabled and Excel still hung.

  9. #9
    Forum Guru JosephP's Avatar
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    Re: Excel Hangs

    just to double-check, you saw 'Safe Mode' in the application title bar? ;-)

  10. #10
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    Re: Excel Hangs

    Yep, the title bar said safe mode and not responding right next to each other. I was all excited too thinking I just learned something new that would help me figure this out, but then the disappointment set in.

  11. #11
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    Re: Excel Hangs

    ok then I would suggest you disable any startup programs that you can and try again with no other programs running.

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