Hi,
I work in an internal IT helpdesk and one of our users is having an issue with his Microsoft Excel whereby he cannot type Chinese characters directly into it. I don't know much about using different languages inside Office but the way I understand it is that he uses a keyboard shortcut which brings up a window that he types into, and it shows several translations in Chinese in this window. When he chooses a translation the characters are not inputted into Excel, the cell just remains blank. However he can copy and paste characters from another Office program into Excel and that will display perfectly.
This issue seems to be localized to Excel as he can use the Chinese characters on Outlook. Word and PowerPoint. Has anyone encountered this before or have any info that might be of use to me?
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