Hi guys,
Working on a user conversion topic at the moment and trying to come up with a formula to determine if a user didn't use our product in the past and is using it now can be classed as a CONVERSION and if he has used it in the past and doesn't anymore to be classed as a LOSS - attached is a spreadsheet for example ,where my product is ABC.
Couldn't think of a single formula rather than using lots of additional columns to help me achieve this.
Any ideas?
Appreciate any help.
Ionut
User conversion_loss example.xlsx
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