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MS is failing to verify my licence for Office Home & Student 2010

  1. #1
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    MS is failing to verify my licence for Office Home & Student 2010

    I am completely baffled as to why when trying to open a docx file less than an hour ago I was greeted with: Microsoft Office cannot verify the licence for this application. A repair attempt failed or was cancelled by the user. The application will now shut down.
    Trying to open xlsx produces the same response.

    This is a 100% genuine Microsoft OEM Office Home and Student 2010 package which I've used for years and is running on my rather dated laptop, with Windows 7 (64) as the operating system.

    Can anyone throw any light on why this has occurred and how it can be rectified?

  2. #2
    Forum Expert rorya's Avatar
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    Re: MS is failing to verify my licence for Office Home & Student 2010

    These are listed as for later versions, but you may want to try the steps anyway (using the MSI install steps): https://docs.microsoft.com/en-us/off...ce-application
    Rory
    Yea though I walk through the valley of the shadow of death, at least it's a change of scenery

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    Re: MS is failing to verify my licence for Office Home & Student 2010

    Thank you Rory - have checked out the link and will effect the procedure later. In truth I wasn't expecting such a quick response and have to leave the house now for a few hours!

    Will report back what happens!

  4. #4
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    Re: MS is failing to verify my licence for Office Home & Student 2010

    Something probably got corrupted.

    If all else fails, you might try uninstalling, then reinstalling Microsoft Office.

    Lewis

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    Re: MS is failing to verify my licence for Office Home & Student 2010

    Quote Originally Posted by ephkay View Post
    Thank you Rory - have checked out the link and will effect the procedure later. In truth I wasn't expecting such a quick response and have to leave the house now for a few hours!

    Will report back what happens!
    Have you been able to resolve this issue?

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