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Page Layout Size defaults to label maker sizes

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    Page Layout Size defaults to label maker sizes

    As the title states, when I try to change size the drop down menu only shows sizes that are also in Ptouch Editor software. I have uninstalled both 365 and Ptouch Editor and power cycled my laptop, then reinstalled only 365 without resolving the problem. I have attached a blank workbook in case this problem shows up when opened up in another machine.
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    Forum Guru MarvinP's Avatar
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    Re: Page Layout Size defaults to label maker sizes

    Hi Mackinnie and welcome to the forum,

    I think you are looking at the "Print" page/dialog that shows Printer, Setttings, etc.

    Click on "Printer Properties" just below the Printer box. Now click on the "Paper/Quality" tab.
    At the bottom there is "Advanced" and click on that to see a dropdown showing paper size.

    Is that where Ptouch Editor is listed? Can you change this to Letter for paper size?

    I don't see any Ptouch information in my Print processes.
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    Re: Page Layout Size defaults to label maker sizes

    Thanks so much! While that was not the exact fix, you did point me to the printers. Evidently, both Excel and Word were defaulting to the last printer used, in this case the label maker. Once I manually selected the correct printer, it then defaulted back to my Canon i6800 as desired- for both apps. I might have eventually stumbled on/noticed this, but your help was a major time saver, and I appreciate it. Wishing a safe and happy day to you, Mack

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    Re: Page Layout Size defaults to label maker sizes

    Further investigation shows that the latest Windows update changed my default printer from my selection to "Let Windows Manage my default printer". Once I unchecked that I was able to set my Canon i6800 as default.

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