Ipad microsoft 365 Word legacy dropdown list not working

[Carrol]

Dear all,

The legacy dropdown list works well in desktop windows Word with some sections (including the dropdown lists) that are restricted for editing. However, the dropdown list did not work when I access it using microsoft 365 word in iPad. The options (score 1 to 5) for 10 items could not be selected. The list is not allowed to drop down. The 10 dropdown list is used with field update (tally bookmark)to calculate a weighted score of 10 items.

Any suggestions are highly appreciated. Thank you!

Just got some clues that iPad is not capable of carrying out full functionality of WORD. Do anyone know if iPad pro will do the job?

[TMS]

We can't assess it, diagnose the problem, or suggest a solution without seeing the workbook.


Fast answers need visual help. Please read the yellow banner at the top of this page on how to attach a file and a mocked up solution.