Send file to mail recipient doesn't work

**pluginguin** · 11-29-2011, 09:00 AM

In WindowsXP Professional and with Office 2003:
If I right click a file (no matter what type), follow the submenu "Send to" and select the option "mail recipient" Outlook opens a new message and attaches the file... no problem so far...
I make up the mail... no problems here either...
But then I press the "Send"-button......
nothing happens.

My Outlook has no "Disabled Items"
I checked the registry files in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging
and nothing seems to be missing
Opening and composing a new mail from outlook itself and attaching a file and sending it is no problem.

What could be the issue?
I'm at a loss.

**[email protected]** · 11-30-2011, 09:17 PM

I am having exactly the same issue on a number of PCs across our organisation. We also are running XP and Office 2003.

The send button does nothing BUT If I VNC to the user's PC when it happens I can click the send button for them and it works.

Any help would be greatly appreciated as our service desk is getting an increasing amount of calls regarding this issue.