Hi all

A complicated one me thinks. Basically we have to send the same template over and over each day. The main things we have to do in the body of the email is change the location to one of 6 places and add a date, usually todays. This is done with hitting reply and using a signature currently. Everyone in the email trail will need to see the response.

For example:

Hi

Your request to enter the London centre on the 22/08/2013 has been approved.

The bold above, can drop down menus be made in the email itself, so I can chose from one of the locations, have a calender day picker of sorts for the date and even have a drop down for the approved to change it to rejected (which would include more text to explain the rejection, we have a standard reply for rejections).

Obviously the sent email will have the raw data, the client would only receive London and 22/08/2013 and not a drop down menu. Just raw text.

Can this be done? Or have I asked the impossible?