Issue - No Reply Option in Visitor Messages (For Me I Think)

**:) Sixthsense :)** · 04-04-2014, 05:56 AM

I am unable to give reply to the Visitor Messages

Any suggestion how to do it?

**arlu1201** · 04-04-2014, 06:15 AM

You are not able to see the "View Conversation" button?

**:) Sixthsense :)** · 04-04-2014, 06:20 AM

When I click View Conversation, just a blank window appears.

No message is displaying and no reply button and all

**arlu1201** · 04-04-2014, 06:24 AM

Try clearing cache, logging out and logging in again.

Your visitor message setting is the same as it was earlier.

**:) Sixthsense :)** · 04-04-2014, 06:27 AM

Hi arlu1201,

This is not happening today or yesterday, I was facing this issue for more than 3 to 6 months

Please check in my login so that you can get the clear picture what's happening at my end

**arlu1201** · 04-07-2014, 04:34 AM

Are you able to reply now? Please check and confirm.

**:) Sixthsense :)** · 04-07-2014, 04:56 AM

Yes, Now I can able to view the conversations with a reply option also

I tested it and its working fine.....

Thanks a lot for fixing the issue

Re: Issue - No Reply Option in Visitor Messages (For Me I Think)