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Canned Replies appears to be broken

  1. #1
    Forum Expert jaslake's Avatar
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    Canned Replies appears to be broken

    As of this afternoon Canned Replies appear to not work. They are there in the Drop Down but don't populate the Reply area when selected.

    For what it's worth I recently upgraded to Windows 10.
    John

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  2. #2
    Forum Guru Pete_UK's Avatar
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    Re: Canned Replies appears to be broken

    Hi John,

    I upgraded to Windows 10 a few months back. Canned Replies work okay for me, but I know that others have reported problems. Sorry I can't offer any "magic touch" to you.

    Pete

  3. #3
    Forum Expert jaslake's Avatar
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    Re: Canned Replies appears to be broken

    Thanks Pete for the feedback.

    I'm posting this reply from my Widows 7 laptop...Canned Replies is not working on this machine either so it's appartently not a Windows 10 issue.

  4. #4
    Forum Expert jaslake's Avatar
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    Re: Canned Replies appears to be broken

    Issue appears to resolve by switching to compatibility mode.

  5. #5
    Forum Moderator
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    Re: Canned Replies appears to be broken

    Hi Everyone,

    Please do let us know if you are still facing the problem with "Canned Replies".

    Regards,
    Team Excel Forum

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