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Is there a problem with the upload system?

  1. #1
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    Is there a problem with the upload system?

    I'm trying to upload a small (22Kb) xlsm file in reply to a thread, but after I've hit the upload button there's a red warning icon next to the file, which if I hover over it gives me the message:

    "403 [IOErrorEvent type = "ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]"

    I tried to upload a screenshot of the error, but ... well, you can see where this is going, can't you?

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    Re: Is there a problem with the upload system?

    I am having a problem uploading as well. It just open a new window but doesnt do anything.

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    Re: Is there a problem with the upload system?

    Andrew and CityInspector,

    Are you using the enhanced attachment uploader?
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    Re: Is there a problem with the upload system?

    I haven't been using anything this afternoon, as the whole forum appears to have been down, but is now merely giving intermittent database errors and not showing any new posts in the Water Cooler since Sunday morning.

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    Re: Is there a problem with the upload system?

    same problem here data base errors all afternoon
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    Re: Is there a problem with the upload system?

    same problem here data base errors all afternoon The Excel Help Forum database has encountered a problem. and just as i posted this it happened again

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    Re: Is there a problem with the upload system?

    Yes, currently there are some dbase errors coming thru and the tech team lead is working with the server team.

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    Re: Is there a problem with the upload system?

    Quote Originally Posted by arlu1201 View Post
    Yes, currently there are some dbase errors coming thru and the tech team lead is working with the server team.
    Could you let the tech and server teams know that this morning, when refreshing my browser window, I am occasionally seeing some sort of Excel forum, instead of the usual range of web/database messages I expect to see, please?

    Just to be clear, this problem is intermittent - the strange Excel forum does not hang around for long enough for me to read or post, so mostly my enjoyment of the wide range of error messages supplied by our amazing tech support gurus is not spoiled.

    I could end there, but as this is the first time since 7am that I've managed to get as far as being able to type a message it would be a shame to waste it...

    I now feel, Arlu, that rather than being some sort of go-between for us, the users, and the tech team you're actually some kind of spiritualist, performing cold readings for us; "I see a 'J' - does the letter 'J' mean anything to you? No? It might be an 'I' - does that mean anything? It might be a name, or a word you use often, something like that. Yes, yes, it could be "ineptitude". Now, the spirits of the tech team are telling me that there's pain in your life. They say that you have a feeling that you're trying to help people, but something is stopping you or holding you back. Does that describe you? Right, the tech team are saying that it might be some sort of database or connection error that's causing the pain in your life - now I don't know for sure, but that's what the tech team are telling me. Sometimes they can be quite vague though."

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    Re: Is there a problem with the upload system?

    Andrew-R,

    I too have been trying to get on since 4pm IST (which is 4 hrs back) and have been able to get on only now.

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    Re: Is there a problem with the upload system?

    Pages take ages to load - Unable to upload files - When clicking on the "upload files" button I get an exclamation mark on a red background

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    Re: Is there a problem with the upload system?

    I managed to get an attachment by clicking on the "Basic uploader" link, but even that didn't work properly and seemed to terminate without any message of either success or failure.

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    Re: Is there a problem with the upload system?

    Well, after a few hiccups this morning, the server seems to be back on an even keel, but I can still only upload using the basic uploader. I still see the dreaded red exclamation mark using the advanced one.

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    Re: Is there a problem with the upload system?

    Testing upload using basic uploader
    Attached Files Attached Files

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    Re: Is there a problem with the upload system?

    I have never used the enhanced uploader. It somehow doesnt work properly. The basic uploader does the uploads well, so stuck with it.

    Edit: I tried uploading with the enhanced one just to try it out and i didnt know that the file was actually uploaded. The basic uploader is much simpler.
    Attached Files Attached Files

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    Re: Is there a problem with the upload system?

    everytime i click the button to add an attachment it just opens a new window and never does anything else. Anyone else having this problem?

    EDIT: I was using firefox and it wasn't working. Switched to Chrome and it worked fine. I had used firefox before with no problems.
    Last edited by CityInspector; 02-14-2013 at 09:10 AM.

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    Re: Is there a problem with the upload system?

    Which uploader are you using? Enhanced or Basic?

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    Re: Is there a problem with the upload system?

    Quote Originally Posted by arlu1201 View Post
    Which uploader are you using? Enhanced or Basic?
    What's the difference?

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    Re: Is there a problem with the upload system?

    There is a complete difference in both. You can activate each and see, as it will be tough to explain.

    But i would say, the basic is much easier to use.

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    Re: Is there a problem with the upload system?

    Quote Originally Posted by arlu1201 View Post
    There is a complete difference in both. You can activate each and see, as it will be tough to explain.

    But i would say, the basic is much easier to use.
    Just don't know how to actiavte? I know the paperclip and the " Manage attachments" possibilities

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    Re: Is there a problem with the upload system?

    Its under General Settings in the User CP. Enhanced Attachment Uploader On and Off.

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    Re: Is there a problem with the upload system?

    Thank you - Found it

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