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MS Word Query: Word 365 suddenly 'not responding' with 7 MB Word file

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    MS Word Query: Word 365 suddenly 'not responding' with 7 MB Word file

    Hi,

    I have a large Word file (around 7 MB, 2000 pages) which I update everyday for work. I have used this file and updated it in Word without issues for many years until now.

    Since the last 2 weeks Word keeps going 'not responding' for a long time when I try to do anything with it (scroll down, type). I thought it could be my setup (nothing was changed), but I tried opening the same file in different computers of friends who also have Office 365. Its freezing.

    I have older backups of this file so I tried opening older versions, and all versions since I converted from .doc to .docx around 2 years ago are freezing in Word.

    I tried to export it to PDF and surprisingly that worked, so at least I lost no data but how do I get it to work in Word now? I need to update and submit this file.

    Thanks in advance..

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    Forum Expert sandy666's Avatar
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    Re: MS Word Query: Word 365 suddenly 'not responding' with 7 MB Word file

    if there is no sensitve data post a link to this file. use any server, eg. onedrive or googledrive to share.
    or
    better, zip it and attach here
    Last edited by sandy666; 05-15-2018 at 12:53 PM.
    sandy
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    Forum Expert macropod's Avatar
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    Re: MS Word Query: Word 365 suddenly 'not responding' with 7 MB Word file

    It's possible the document has acquired some of corruption. Corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.

    Run a repair on Office itself, too, just to make sure that's not the cause of your problems.

    You might also want to consider whether it's a good idea to have 'all your eggs in one basket', so to speak. A separate document for each year might be the way to go.
    Last edited by macropod; 05-15-2018 at 11:05 PM.
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    Forum Expert macropod's Avatar
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    Re: MS Word Query: Word 365 suddenly 'not responding' with 7 MB Word file

    Cross-posted at: https://www.mrexcel.com/forum/genera...word-file.html
    Please read Excel Forum's Cross-Posting policy in rule 8: http://www.excelforum.com/forum-rule...rum-rules.html

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