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Border Issue - Word 2013

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    Forum Contributor Gtrtim112's Avatar
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    Border Issue - Word 2013

    I have a Word document that will print fine in Word 2010 and Word 2016 but it will not print properly in Word 2013. The borders are off somehow but I cannot figure out how to repair it. I'm curious if someone can spot the issue.
    Attached Files Attached Files

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    Forum Expert macropod's Avatar
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    Re: Border Issue - Word 2013

    I do not see any borders in Word 2010. Moreover, no borders have been set via the page layout.
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    Paul Edstein
    [Fmr MS MVP - Word]

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    Re: Border Issue - Word 2013

    No borders in sight in Word 365, either ...
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    Would either of you happen to have Word 2013 to see what the issue is? I don’t think you’ll see the problem unless you open it in Word 2013. When I get to where I can log back into the system, I’ll provide a screenshot of the issue so you can see exactly what I’m referring to. Basically, though, the first number is not visible when you print it using Word 2013.

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    Re: Border Issue - Word 2013

    That has nothing to do with borders but everything to do with a likely miss-match between your custom page size and the designated paper size.

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    Re: Border Issue - Word 2013

    Here is an example of how the print preview looks in Word 2010 & 2016
    Attachment 684884

    Here is an example of how the print preview looks in Word 2013
    Attachment 684885

    I've attached the actual file
    Attached Files Attached Files

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    Re: Border Issue - Word 2013

    Quote Originally Posted by macropod View Post
    That has nothing to do with borders but everything to do with a likely miss-match between your custom page size and the designated paper size.
    If this were the case, why would it work with 2010 and 2016 Word but not 2013? All 3 are being used with the same printer.

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    Forum Expert macropod's Avatar
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    Re: Border Issue - Word 2013

    Both your 'attachments' are invalid links. In any event, you posted the same document before and there is mot likely a mis-match between the designated page size and the actual paper size you're trying to output to. You need to change the paper size in the Print dialogue also.

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    Re: Border Issue - Word 2013

    Quote Originally Posted by macropod View Post
    Both your 'attachments' are invalid links. In any event, you posted the same document before and there is mot likely a mis-match between the designated page size and the actual paper size you're trying to output to. You need to change the paper size in the Print dialogue also.
    Those attachments were just a screenshot showing how the first number was being cut off.

    I have ensured that the page size and paper size in the print dialogue matches. Still have the same issue. Unless someone has Word 2013, you're not going to see this issue.

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