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Trying to chart calls per minute, per day

  1. #1
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    Trying to chart calls per minute, per day

    Hi All,

    First post here and would appreciate any help! I'm trying to use some call data for some predictive staffing. I need to see the highest number of calls happening around the same time each day. I'll have to do this for a number of different lines, so I'd love help working out a formula that could apply.

    I have two columns, date and time stamps of the calls. A small sample is below.

    I'm hoping this is a relatively easy one to solve.

    Thanks!


    7/1/13 5:50 AM
    7/1/13 9:49 AM
    7/1/13 10:33 AM
    7/1/13 10:53 AM
    7/1/13 11:19 AM
    7/1/13 11:41 AM
    7/1/13 12:07 PM
    7/1/13 3:58 PM
    7/1/13 4:03 PM
    7/1/13 5:35 PM
    7/1/13 6:27 PM
    7/1/13 6:39 PM
    7/1/13 7:37 PM

  2. #2
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    Re: Trying to chart calls per minute, per day

    Scatter plot?
    Attached Files Attached Files
    Ben Van Johnson

  3. #3
    Forum Guru Andy Pope's Avatar
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    Re: Trying to chart calls per minute, per day

    Scatter but you don't want to string out the x axis but rather stack the days entries.
    Attached Files Attached Files
    Cheers
    Andy
    www.andypope.info

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