Hi All,
First post here and would appreciate any help! I'm trying to use some call data for some predictive staffing. I need to see the highest number of calls happening around the same time each day. I'll have to do this for a number of different lines, so I'd love help working out a formula that could apply.
I have two columns, date and time stamps of the calls. A small sample is below.
I'm hoping this is a relatively easy one to solve.
Thanks!
7/1/13 5:50 AM
7/1/13 9:49 AM
7/1/13 10:33 AM
7/1/13 10:53 AM
7/1/13 11:19 AM
7/1/13 11:41 AM
7/1/13 12:07 PM
7/1/13 3:58 PM
7/1/13 4:03 PM
7/1/13 5:35 PM
7/1/13 6:27 PM
7/1/13 6:39 PM
7/1/13 7:37 PM
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