+ Reply to Thread
Results 1 to 3 of 3

COUNTIF Function using time to extract call stats per hour

  1. #1
    Registered User
    Join Date
    10-05-2014
    Location
    UK
    MS-Off Ver
    2013
    Posts
    12

    COUNTIF Function using time to extract call stats per hour

    Hello,

    I'm trying to produce a simple log of when our calls come in to see if we can better resource office phones or change opening times.

    I have extracted call data to excel and managed to convert the date into day of the week to then count this so I know volumes of calls per day of the week.

    I now need to extract the time of the call in a series of columns by hour using a formula that will tell me how many calls were made every monday between time point A to B then B to C and so on e.g. 8am to 8.59am, 9am to 9.59am and so on.

    I've attached an example of how I'm building the spreadsheet.

    This would be repeated for every day Monday through Sunday.
    Attached Files Attached Files

  2. #2
    Forum Expert boopathiraja's Avatar
    Join Date
    07-12-2013
    Location
    Coimbatore,TamilNadu, India
    MS-Off Ver
    Excel 2007, 2013, 2016, 365
    Posts
    1,455

    Re: COUNTIF Function using time to extract call stats per hour

    Hi, Refer the attachment with Pivot Table, Limited the Data for size limitation but the concept is there
    Attached Files Attached Files
    Click just below left if it helps, Boo?ath?

  3. #3
    Forum Guru samba_ravi's Avatar
    Join Date
    07-26-2011
    Location
    Hyderabad, India
    MS-Off Ver
    Excel 2021
    Posts
    8,914

    Re: COUNTIF Function using time to extract call stats per hour

    see the attached file
    i deleted some of your data because of Data size problems
    Attached Files Attached Files
    Samba

    Say thanks to those who have helped you by clicking Add Reputation star.

+ Reply to Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 0
    Last Post: 03-07-2014, 11:26 AM
  2. Adding Totals to Call Stats Sheet
    By kateyene in forum Excel Programming / VBA / Macros
    Replies: 1
    Last Post: 10-06-2011, 02:14 AM
  3. Extract Hour from Time of Day
    By dialeb in forum Excel General
    Replies: 3
    Last Post: 05-06-2009, 02:40 PM
  4. Extract the hour from a cell showing the date and time
    By Paul Sexton in forum Excel Formulas & Functions
    Replies: 2
    Last Post: 02-27-2006, 02:20 PM
  5. [SOLVED] Function Call Specified at Run Time rather than Compile Time?
    By Mac Lingo in forum Excel Programming / VBA / Macros
    Replies: 1
    Last Post: 09-08-2005, 12:05 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search Engine Friendly URLs by vBSEO 3.6.0 RC 1