Hi,
I am working on a template for quite some time and I am stuck, I am trying to create a template wherein it captures the initial login of the agent based on their set schedule for the day. The data is from AVAYA CMS and looks like this when exported to excel.
CMS.jpg
I attached the template I am working on and also the Login and Logout file (LILO), I was hoping someone can help me with either a formula or macro that can capture the initial login of the agent/s and I can take it from there. Hope you guys can help out.
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