Complaints analsiys (calculation)

**andycuk7** · 04-25-2013, 08:14 AM

Hi, i'm having a bit of a brain freeze on this today.

I need to calculate the complaints per million units sold and cannot for the life on me remember the calculation. e.g. if we sold 15 Million units and recieved 49 complaints what is the compaint per 1 millions units sold??

Any ideas on the formula ??(sorry if this is in the incorrect area )

Andy

**ChemistB** · 04-25-2013, 08:20 AM

Unless there's something I'm missing;
Number of complaints divided by millions of units sold = complaints per million
If the units sold is the complete number (i.e. 14,012,234 as opposed to 14) then
=Complaints/units sold *1,000,000
Hope that helps.

**andycuk7** · 04-25-2013, 08:36 AM

Originally Posted by ChemistB

Unless there's something I'm missing;
Number of complaints divided by millions of units sold = complaints per million
If the units sold is the complete number (i.e. 14,012,234 as opposed to 14) then
=Complaints/units sold *1,000,000
Hope that helps.

thats the one...brain defrosted now

Thanks