I am using this formula
=INDEX('Agent Release Data'!$E:$K,MATCH(Results!$A9&"Break",'Agent Release Data'!$E:$E&'Agent Release Data'!$K:$K,0),2)
to return the time that someone logs on a phone system they are on their break, I need to be able to get the second time they take a break (two breaks a day)
Can anyone help me PLEASE.
Bookmarks