Single page excel grows into multiple pages when sharing with others

Hi, I am working on an urgent project of creating a form for a client. I use excel 2011 mac and my client uses 2008 mac.

I delivered the work as a single page excel, but my client said the form expands to multiple pages on his screen. Please see attachments.

I asked him to adjust the margins and that did not solve the issue.

I noticed from his screenshot that all the column widths and row heights were enlarged for some reason. I asked him to send back the excel he opened, and the file opened issue-free on my screen.

I don't have access to excel 2008 and cannot duplicate the problem on my end. I tested the file on excel 2010 and it opened as single page. However I am not confident enough to suggest a version upgrade to my client. What if he spends the money and the issue remains?

Is there a fix that I can do so the form stays single page in all versions, or at least on his version?

I am supposed to offer a solution within 24 hours and am completely stressed out. Any help is appreciated!!!!! Thank you.

Thanks so much for the fast response. I did not ask him to check page setup. From his screenshot his page width seems like 11 inch on the ruler, so I thought he already had it on landscape.

Any other tip?

Thanks again!

I just emailed him to check the page setup.

However I am not completely clear about your suggestion. The page layout mode icon at the lower left corner always look like 2 pieces of portraits to me. The icon does not change to landscape even when I create a blank doc in landscape, or vice versa. What am I missing here?

My client is based in the US. but I will ask him about his regional setting. Where can he find this information?

Again thanks so much!

I am not a excel power user and have never tried the programming tool. I will look into programming based on your instructions. Thanks.

My client tested out the excel with the programming code you sent me. I asked him to open with both ways to enable and disable the macro. He tried both but the same issue still remains.

I am having the same problem. I have created a cell-protected form where the customer fills in only designated cells. I have revised this form previously several times. On my last revision, each page divided in half and went to a second page, doubling the number of pages. We have tried everything from margins, fonts, Protection of the document, orientation, scaling/unscaling, fit to one page/don't fit to one page, removed headers and footers, unmerge cells/merge again, reboot, etc. Nothing brings back the form to the right size. Seems like a bug in the programming that was triggered. I am in the USA using MS Excel 2010. Any ideas? Thank you.

A view of the first page as 2 pages is attached. Thank you for any feedback.