+ Reply to Thread
Results 1 to 25 of 25

Excel won't scroll, but no frozen panels

  1. #1
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Excel won't scroll, but no frozen panels

    My excel suddenly stopped scrolling. I did go to VIEW, Freeze Panels. No panels are frozen, I have nothing to unfreeze. What else can it be?

  2. #2
    Valued Forum Contributor PeteABC123's Avatar
    Join Date
    09-21-2012
    Location
    Chicago, IL
    MS-Off Ver
    MS Office 365 ver 2202
    Posts
    1,104

    Re: Excel won't scroll, but no frozen panels

    Is your screen split, and the "other one" is active?

  3. #3
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    I have two monitors, is that what you're asking? But I select one screen, and try to scroll within it. The file itself is not split.
    Last edited by Tat_; 09-19-2017 at 02:00 PM.

  4. #4
    Forum Moderator Glenn Kennedy's Avatar
    Join Date
    07-08-2012
    Location
    Digital Nomad... occasionally based in Ireland.
    MS-Off Ver
    O365 (PC) V 2403
    Posts
    44,132

    Re: Excel won't scroll, but no frozen panels

    Scroll lock off??? I can't see it on my tiny laptop keyboard..... But on the desktop (only 1500 km away, so not in the next room...) it's somewhere above the number pad....
    Glenn




    None of us get paid for helping you... we do this for fun. So DON'T FORGET to say "Thank You" to all who have freely given some of their time to help YOU

  5. #5
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    Didn't work...

  6. #6
    Forum Moderator Glenn Kennedy's Avatar
    Join Date
    07-08-2012
    Location
    Digital Nomad... occasionally based in Ireland.
    MS-Off Ver
    O365 (PC) V 2403
    Posts
    44,132

    Re: Excel won't scroll, but no frozen panels

    What didn't work?? BE SPECIFIC otherwise we haven't a clue who you are talking to!!!!

  7. #7
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    Scroll Lock did not make any difference.

  8. #8
    Forum Moderator Glenn Kennedy's Avatar
    Join Date
    07-08-2012
    Location
    Digital Nomad... occasionally based in Ireland.
    MS-Off Ver
    O365 (PC) V 2403
    Posts
    44,132

    Re: Excel won't scroll, but no frozen panels

    Thanks.

    Others will be along with other suggestions...

  9. #9
    Forum Expert 63falcondude's Avatar
    Join Date
    08-22-2016
    Location
    USA
    MS-Off Ver
    365
    Posts
    6,266

    Re: Excel won't scroll, but no frozen panels

    How are you trying to scroll?

    If it is with a mouse wheel, it's possible that the battery in the mouse is dying (if a wireless mouse).

  10. #10
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    No, it's not a wireless mouse. Cord. Old school. The scroll function works in other windows, like Word, Firefox etc. Just not in Excel.

  11. #11
    Forum Expert 63falcondude's Avatar
    Join Date
    08-22-2016
    Location
    USA
    MS-Off Ver
    365
    Posts
    6,266

    Re: Excel won't scroll, but no frozen panels

    How are you trying to scroll? Are you able to scroll down using the arrow keys on your keyboard, the scroll wheel, OR the scroll bar on the worksheet?

  12. #12
    Forum Contributor
    Join Date
    08-16-2012
    Location
    Pendleton, OR
    MS-Off Ver
    Excel 2013
    Posts
    129

    Re: Excel won't scroll, but no frozen panels

    Sometimes this happens if you have another Excel spreadsheet open and it has a cell selected. In that case your options are limited to editing that cell.

  13. #13
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    No, even if I have just one file open, it still won't scroll. I click on various cells just be sure (One cell at a time). Change tabs. Close a file, open a new one. Same thing.

    I can scroll down using the bar on the side of the screen and using up/down keys. The wheel on my mouse is not producing any results.

  14. #14
    Valued Forum Contributor PeteABC123's Avatar
    Join Date
    09-21-2012
    Location
    Chicago, IL
    MS-Off Ver
    MS Office 365 ver 2202
    Posts
    1,104

    Re: Excel won't scroll, but no frozen panels

    Tat_: Try VIEW> WINDOW> SPLIT. Is the SPLIT icon highlighted?

    Pete

  15. #15
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    Pete,

    No, it's not. And if I click on "Split" and then try the sections of the split, the scroll with mouse is not working there as well.

  16. #16
    Forum Expert 63falcondude's Avatar
    Join Date
    08-22-2016
    Location
    USA
    MS-Off Ver
    365
    Posts
    6,266

    Re: Excel won't scroll, but no frozen panels

    If there are no macros, I think that it has to do with your mouse settings. If you have access to another mouse, I would try that and see if it works.

    Otherwise, you can try this:
    https://www.mrexcel.com/forum/excel-...esnt-work.html

    I believe that this is more of an I.T. issue than an Excel issue.
    Last edited by 63falcondude; 09-20-2017 at 08:18 AM.

  17. #17
    Registered User
    Join Date
    09-19-2017
    Location
    usa
    MS-Off Ver
    Excel 2013
    Posts
    8

    Re: Excel won't scroll, but no frozen panels

    I followed this link above and messed with my mouse settings through control panel. I don't think I changed anything other than resetting settings. Somehow it's working now.Thanks! Agree, don't think this was Excel.

  18. #18
    Forum Expert 63falcondude's Avatar
    Join Date
    08-22-2016
    Location
    USA
    MS-Off Ver
    365
    Posts
    6,266

    Re: Excel won't scroll, but no frozen panels

    Glad that you got it figured out. If your question has been answered, please mark your thread as SOLVED.

  19. #19
    Registered User
    Join Date
    03-07-2013
    Location
    Bend, Oregon
    MS-Off Ver
    365 ProPlus
    Posts
    51

    Re: Excel won't scroll, but no frozen panels

    Actually, it IS Excel. I'm now using 2016 and the damn mouse scroll is not working for some reason. Something I clicked or typed. It's happened twice before in Excel. The mouse works perfectly in all other aspects in Excel (right click, left click, highlight, etc).

    In other applications to include Office, the scroll wheel works. Just NOT IN EFFING EXCEL.

    If anyone has found out why (no guessing please...) would you post this? If I find it I'll pass on the info.

    MS maybe have provided an IT career for me, however that doesn't mean I think a lot of those people are idiots...

  20. #20
    Registered User
    Join Date
    03-07-2013
    Location
    Bend, Oregon
    MS-Off Ver
    365 ProPlus
    Posts
    51

    Re: Excel won't scroll, but no frozen panels

    And I found it. At least MY problem (with Excel). If you have another instance of Excel running, and you have cells highlighted in that spreadsheet, the other instance of Excel will not accept the wheel scroll in what it believes is the "non-active" windows. ARGH!!!!! Also, this will prevent you from closing out any other open Excel spreadsheet. Probably more, but I have work to do.

    I'm filing a bug with those idiots...

  21. #21
    Forum Contributor
    Join Date
    01-07-2013
    Location
    south africa
    MS-Off Ver
    Excel 2003-13
    Posts
    210

    Re: Excel won't scroll, but no frozen panels

    There seems to be a few scenarios where Excel (mine is 2013) stops scrolling. Whether using mouse or arrow keys on keyboard

    The one fix besides checking other open workbooks potentially waiting for some user action, is to :
    select whole column or row, go to view > freeze panes
    Then go back to the menu and unfreeze panes

    It starts to scroll again.

    Probably a test case that MS did not have / try before shipping the product. Was very frustrating until I figured this workaround
    Most helpful to mark solved items as such (see help for directions). Star ratings are always welcome.

  22. #22
    Registered User
    Join Date
    03-01-2021
    Location
    Australia
    MS-Off Ver
    2013
    Posts
    1

    Re: Excel won't scroll, but no frozen panels

    Yes, it was the frozen row for me that did it...spent 15 mins looking for a solution for this (arrrgghhhh!!!!)....just cause excel decided to throw a tantrum

  23. #23
    Registered User
    Join Date
    09-21-2023
    Location
    USA
    MS-Off Ver
    Office365
    Posts
    1

    Re: Excel won't scroll, but no frozen panels

    I have found that this happens with Word as well, so I figured it is not directly related to an Excel setting.
    I was able to resolve this issue by going to Settings > Accessibility > Visual effects > Animation effects.
    Once turned on, the screen will scroll with the slide bar. Unfortunately, I have to keep setting this on after every reboot.

  24. #24
    Registered User
    Join Date
    09-29-2023
    Location
    USA
    MS-Off Ver
    Unkown
    Posts
    1

    Thumbs up Re: Excel won't scroll, but no frozen panels

    Quote Originally Posted by PeteABC123 View Post
    Tat_: Try VIEW> WINDOW> SPLIT. Is the SPLIT icon highlighted?

    Pete
    Pete, THE SCRIPT BUTTON WORKED FOR ME! Found your response from a google search and came to say THANK YOU for saving my work excel doc!!! You literally have no idea how much it helped. Thank you again.

  25. #25
    Valued Forum Contributor PeteABC123's Avatar
    Join Date
    09-21-2012
    Location
    Chicago, IL
    MS-Off Ver
    MS Office 365 ver 2202
    Posts
    1,104

    Re: Excel won't scroll, but no frozen panels

    Quote Originally Posted by dalmmalee View Post
    Pete, THE SCRIPT BUTTON WORKED FOR ME! Found your response from a google search and came to say THANK YOU for saving my work excel doc!!! You literally have no idea how much it helped. Thank you again.
    Too cool! Have a lovely Excel-ent day!
    Pete

+ Reply to Thread

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 7
    Last Post: 12-18-2017, 09:29 PM
  2. Replies: 1
    Last Post: 08-07-2017, 04:33 PM
  3. One sheet does not scroll - no freezed panels
    By Ilarita in forum Excel General
    Replies: 6
    Last Post: 10-08-2015, 08:18 AM
  4. How to keep frozen panels when saved as html?
    By J0131 in forum Excel Programming / VBA / Macros
    Replies: 0
    Last Post: 10-31-2014, 03:22 PM
  5. [SOLVED] Comments in frozen panels don't display when scrolled right
    By SaraLynne in forum Excel General
    Replies: 6
    Last Post: 06-27-2014, 02:31 PM
  6. [SOLVED] Frozen panes, using macro to add entries. want the sheet to scroll to the current row.
    By emilyloz in forum Excel Programming / VBA / Macros
    Replies: 11
    Last Post: 07-12-2013, 11:15 AM
  7. Frozen scroll bar controls
    By SueWithQuestion in forum Excel Programming / VBA / Macros
    Replies: 0
    Last Post: 04-29-2013, 09:39 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search Engine Friendly URLs by vBSEO 3.6.0 RC 1