Online help not available...

Hi,

Just got a new machine, connected via network at work thru a T1 line.
When I check help in excel (or word), it says "unable to connect to
microsoft office online" at the top of the help pane (pain? :-). I've
followed the instructions on checking the various boxes in the "Microsoft
excel help" window but that doesn't seem to help. I even went so far as
to log out and back in after making the change (even though it's implied
all I have to do is exit/restart excel), but that didn't help.

Any further thoughts?

--
+-------------------+---------------------------------------------------+
Bruce Bowler | If you can't get out of it, get into it. -
1.207.633.9600 | Anonymous
[email protected] |
+-------------------+---------------------------------------------------+

Can you get to other sites OK - Proxy server settings perhaps?

--
Regards
Ken....................... Microsoft MVP - Excel
Sys Spec - Win XP Pro / XL 97/00/02/03

----------------------------------------------------------------------------
It's easier to beg forgiveness than ask permission :-)
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"Bruce Bowler" <[email protected]> wrote in message
news:[email protected]...
> Hi,
>
> Just got a new machine, connected via network at work thru a T1 line.
> When I check help in excel (or word), it says "unable to connect to
> microsoft office online" at the top of the help pane (pain? :-). I've
> followed the instructions on checking the various boxes in the "Microsoft
> excel help" window but that doesn't seem to help. I even went so far as
> to log out and back in after making the change (even though it's implied
> all I have to do is exit/restart excel), but that didn't help.
>
> Any further thoughts?
>
> --
> +-------------------+---------------------------------------------------+
> Bruce Bowler | If you can't get out of it, get into it. -
> 1.207.633.9600 | Anonymous
> [email protected] |
> +-------------------+---------------------------------------------------+
>

On Tue, 01 Feb 2005 20:56:07 +0000, Ken Wright put fingers to keyboard and
said:

> Can you get to other sites OK - Proxy server settings perhaps?

Everything else is OK (web, mail, news, telnet, ssh, etc). No proxy
servers in the picture at all.

--
+-------------------+---------------------------------------------------+
Bruce Bowler | I'd rather have three husbands than one, I should
1.207.633.9600 | have married more. - Ingrid Bergman
[email protected] |
+-------------------+---------------------------------------------------+

On Wed, 02 Feb 2005 08:18:48 -0500, Bruce Bowler put fingers to keyboard
and said:

> On Tue, 01 Feb 2005 20:56:07 +0000, Ken Wright put fingers to keyboard and
> said:
>
>> Can you get to other sites OK - Proxy server settings perhaps?
>
> Everything else is OK (web, mail, news, telnet, ssh, etc). No proxy
> servers in the picture at all.

Any other ideas?

Anyone?

--
+-------------------+---------------------------------------------------+
Bruce Bowler | People want economy and they will pay any price to
1.207.633.9600 | get it. - Lee Iacocca
[email protected] |
+-------------------+---------------------------------------------------+