One of my customers has, to me, a very perplexing problem. They can execute
Excel, and open spreadsheets via the File>Open menu (or the folder button),
but when they double click on a spreadsheet file (such as with Windows
Explorer), Excel opens, but the document DOES NOT. This is also true when
trying to open spreadsheet e-mail attachments. They're currently using a
work-around, by saving the attachment, opening Excel, then opening the saved
spreadsheet. This is a real headache for them.
According to them, this just started happening recently. I've reinstalled
MS Office XP Professional twice, but no help. Is there some setting
somewhere that they may have inadvertently changed which causes this?
They're using Windows XP Home SP2.
--
Rob Taylor
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