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can't attach a file to a post here. error message included

  1. #1
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    can't attach a file to a post here. error message included

    I am trying to attach a speadsheet to an inquiry about another problem.

    I used to be able to do this. No known changes to my system in between.

    Currently get error:

    "Your submission could not be processed because a security token was missing."

    No one here knows what to do.

    Is my problem local or at the website? What should I try?

    Thanks
    Last edited by excelname; 02-11-2010 at 02:38 PM. Reason: typo

  2. #2
    Forum Expert JBeaucaire's Avatar
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    Re: can't attach a file to a post here. error message included

    Some things to try:

    1) Log out and log back in again
    2) try from another computer
    3) try from another physical location
    4) zip up the file first
    5) try a different small file as a test
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  3. #3
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    Re: can't attach a file to a post here. error message included

    Quote Originally Posted by JBeaucaire View Post
    Some things to try:

    1) Log out and log back in again
    2) try from another computer
    3) try from another physical location
    4) zip up the file first
    5) try a different small file as a test
    1,2 and 4 failed.

    I tried a different small file and it worked.

    I then discovered that the spreadsheet I was sending included several columns of null data as tall as excell allows. I deleted what was extraneous to my example and then the attachment seemed to work.

    Thanks for your help

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