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Creating a Glitch Management System to follow up on problems

  1. #1
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    Unhappy Creating a Glitch Management System to follow up on problems

    Hi,

    I am completely stuck in my attempt to create a Glitch Management System for the restaurant i work in. Using Excel 2007, I created a first sheet with the following columns: Date / Glitch / Department / Manager / Resolution / Status / Date Resolved. I have made it with filters and created a drop-down selection for Dept / Mngr / Status. Now, this first sheet is working well as far as I can tell. My problem is that I also want to be able to follow up on the Glitches using 2 additional work sheets - one for Unresolved / Pending issues (status) and the other one for Recently Resolved Issues (ie. within the past 2 weeks).

    What is the best way to create these 2 additional worksheets? I have looked on several different sites but could not find a simple solution... is there one?

    Thanks for the help, it is much appreciated.

  2. #2
    Forum Expert tigeravatar's Avatar
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    Re: Creating a Glitch Management System to follow up on problems

    nicolashorvath,

    It sounds like you want to filter and then copy/paste to a new sheet.

    Hope that helps,
    ~tigeravatar

  3. #3
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    Re: Creating a Glitch Management System to follow up on problems

    i've done that already. it's the copy-past part i am trying to automate... is there a way? thanks for the feedback!

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    Forum Expert royUK's Avatar
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    Re: Creating a Glitch Management System to follow up on problems

    I can't see the point in extra sheets.
    Hope that helps.

    RoyUK
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  5. #5
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    Re: Creating a Glitch Management System to follow up on problems

    all in all the extra sheets would be there to improve communication within the team so that we are all informed quickly without extra manipulations.

  6. #6
    Forum Expert royUK's Avatar
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    Re: Creating a Glitch Management System to follow up on problems

    Duplicating data is generally unnecessary & can cause problems. You just need to filter by status. I created a similar system for a client all data stored on one sheet. I did actually create a UserForm to enter data to the master sheet which had a facility to search for say Unresolved items, etc. but this could be done as I said with AutoFilter

  7. #7
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    Smile Re: Creating a Glitch Management System to follow up on problems

    alright, i see what you're saying. thanks for your input and advice! Best to keep it simple then!

  8. #8
    Forum Expert royUK's Avatar
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    Re: Creating a Glitch Management System to follow up on problems

    keep simple is always best

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