I'm at my wits end with a problem and hope someone can help.
I am a Sys Admin and where I work my users are using XP 32bit, Office 2007. A week ago I had a users PC bug out and had to recreate her user profile which fixed the problem she originally was having, but now for some reason she is unable to open any Excel files via double clicking on the document. Every time she does explorer becomes non-responsive and the window must be shut down. Oddly enough though the documents can be opened via opening Excel, and then opening the document inside of Excel.
Can someone explain to me why this might happen? I've re-installed Office and am still having the issue which leads me to believe that the problem lies within a windows configuration, or possibly something with her profile (which is auto generated by windows on first log-in).
Any ideas?
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