Hi all; We have an excel tool that we are trying to share with some people that we subcontract out work to. The main process on this tool runs fine on all of our computers (~30 seconds on Windows 7, Office 2010), but runs slowly on their computers (~10 minutes on Windows 8, Office 2013).

While troubleshooting to see if it was a problem with Office or Windows versions, we found out the the code is only running slowly if the computer is controlled locally - if I used Remote Desktop to take control of their computer, the process runs perfectly. If I turn over access to them, it runs slowly. This is the case regardless of who takes control of the machine - if they use one of their machines to remote into another, the code runs fine. If they disconnect and try running on the machine itself, it hangs.

Safe to say I'm at a loss now. I'm going through line by line to try and isolate where it's hanging, but even if I find the code I'm not sure why it would behave this way. If anyone here has any suggestions, I'll take anything!

Let me know if there's any information I left out.

Thanks in advance,

jbzy324