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Excel shows blank window after loading my XLL

  1. #1
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    Excel shows blank window after loading my XLL

    Hi everybody,

    Recently I had my Excel updated to Professional Plus 2016. I noticed that the Start screen did not show up after loading my XLL.

    Test plan:
    1. turn off all Excel addin-ins;
    2. run Excel;
    StartScreen01.png

    3. turn on my XLL only;
    4. run Excel again;
    StartScreen02.png

    This issue happens only with the latest Excel Professional Plus 2016. Does anyone know the reason?

    Thanks,

    PS: After adding third-party add-in, Start screen would come back.

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    Re: Excel shows blank window after loading my XLL

    As reported in a Microsoft Technet thread, several users stated that Microsoft's Repair Option worked for them.

    I hope that this helps you as well.

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    Re: Excel shows blank window after loading my XLL

    Quote Originally Posted by Syrkrasi View Post
    As reported in a Microsoft Technet thread, several users stated that Microsoft's Repair Option worked for them.

    I hope that this helps you as well.
    Hi Syrkrasi,

    Thanks for your info.

    Unfortunately Repair option does not work here.
    The problem is that Start screen does not show up when my XLL is the only add-in.

    Regards,

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    Re: Excel shows blank window after loading my XLL

    Sorry mate for I cannot duplicate your error.

    However, if you allow, I will try to point you in another direction.

    Here is what I found pertaining to XLL issues.
    I hope this helps

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    Re: Excel shows blank window after loading my XLL

    Hi everyone,

    For test purose I downloaded/tested third-party XLL from Excel-DNA:
    https://github.com/Excel-DNA/ExcelDn...r/Distribution

    The issue also happened with test XLL( ExcelDna.xll )
    1. start Excel;
    2. go to Options->Add-ins->Excel Add-ins, and click Go button;
    3. turn on only ExcelDna.xll;
    4. restart Excel;
    Result: Start screen does not show up;

    5. also turn on XLLs of others;
    6. restart Excel;
    Result: Start screen does show up;

    Regards,

    PS: Office 365 (Version1707, Build8326.2017 Click-to-Run)

  6. #6
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    Re: Excel shows blank window after loading my XLL

    Hi everyone,

    after all we found a bug report from social.msdn.microsoft.com:
    Bug in Excel 2016: Excel starts with no default workbook or start page if an XLL is registered

    Thanks for everybody's help;

  7. #7
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    Re: Excel shows blank window after loading my XLL

    That's an excellent find. Hopefully MS is working on a fix. Cheers.

    Please select "Thread Tools" from the menu link above and mark this thread as SOLVED.
    Last edited by Syrkrasi; 09-19-2017 at 04:12 PM.

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