Hyperlink fails to open a PDF file

I have a program that allows users to artificially "attach" a file to an
MS-Excel sheet, but all the program really does is create a hyperlink to the
file and places the "=Hyperlink" formula in the cell for them.

This program works fine in all cases except for one user, who is trying to
attach a PDF file. This is the only instance in which a PDF file is being
used. The program runs fine as far as placing a "hyperlink" formula into the
cell and the path to the file is OK and the friendly name is OK. But, when
this user clicks the hyperlink, Acrobat opens for just a second, which
amounts to a flash, then closes again.

However, if I open this file on my computer, the hyperlink opens Acrobat and
everything functions as normal. We both have similarly configured machines
with Office 2003 and Windows XP. Obviously we both have the appropriate
permissions to the folder in which the PDF file resides. We both have Acrobat
7.

Does anyone have a clue why this behavior would occur and how I can correct
it?

There have been a couple of posts that getting the newest version of the reader
will fix this problem:

http://www.adobe.com/support/downloa...13&fileID=2551



XP wrote:
>
> I have a program that allows users to artificially "attach" a file to an
> MS-Excel sheet, but all the program really does is create a hyperlink to the
> file and places the "=Hyperlink" formula in the cell for them.
>
> This program works fine in all cases except for one user, who is trying to
> attach a PDF file. This is the only instance in which a PDF file is being
> used. The program runs fine as far as placing a "hyperlink" formula into the
> cell and the path to the file is OK and the friendly name is OK. But, when
> this user clicks the hyperlink, Acrobat opens for just a second, which
> amounts to a flash, then closes again.
>
> However, if I open this file on my computer, the hyperlink opens Acrobat and
> everything functions as normal. We both have similarly configured machines
> with Office 2003 and Windows XP. Obviously we both have the appropriate
> permissions to the folder in which the PDF file resides. We both have Acrobat
> 7.
>
> Does anyone have a clue why this behavior would occur and how I can correct
> it?

--

Dave Peterson