Hi all,
First off, thank you for anyone who attempts to help me on my first (probably of many!) problems that I'm posting here tonight.
I've been given the rather difficult task of setting up a new sales spreadsheet for some telesales agents in my work. It's split over three different sheets in one workbook:
Sales / Retentions / Stats
The "Sales" worksheet is where they enter all their sales (rather obvious that one) but it can be more than one line per customer, depending on how many products the customer buys.
The "Retentions" worksheet is intended to be one line per customer, which I've tried creating (I'll be honest, copied from the Internet!) that will take the customers name and date of application from the Sales worksheet and have extra information added for dates of callbacks etc.
The "Statistics" worksheet is purely for administration and requires manual entry at this point.
The problem I have is this:
The macro I have blatantly plagiarised is causing me massive issues. I have the following setup on this worksheet:
Name | Date Applied | Retention Call 1 | Retention Call 2 | Retention Call 3 | Retention Call 4
Name and Date applied should be copied over from the Sales worksheet (which works) but I only want one (unique) line for each customer, the macro itself copies over blank lines as well. I also have formulas (IF and VLOOKUPs) running on the date fields to autopopulate dates that the agents should be calling the customer back on.
Another macro I have in the workbook attempts to delete these blank lines copied over but it also deletes my IF's and VLOOKUP's at present, which is annoying!
I probably haven't explained this very well as I've been at this for the last 5 hours at work and have hit a brick wall. If anyone can offer any help, please do!
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