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Issue - Attachment issue - by Simon Lloyd

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    Issue - Attachment issue - by Simon Lloyd

    In editor both quick reply and go advanced i almost always see this:
    http://www.excelforum.com/attachment...7&d=1328287360
    So it's usually guesswork adding attachments...etc
    Last edited by Vaibhav; 02-15-2012 at 04:14 AM.

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    Re: Issue - Attachment issue - by Simon Lloyd

    Simon,
    I checked all the browsers and got the tech team to do it also and the icons do appear clearly in our quick reply & go advanced boxes.

    Please check again at your end.

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    Re: Issue - Attachment issue - by Simon Lloyd

    Hi Vai the pic is still what i see in IE8.
    iconview.jpg


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    Last edited by Simon Lloyd; 02-13-2012 at 04:38 AM.

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    Re: Issue - Attachment issue - by Simon Lloyd

    Simon,
    You are the only user facing this problem. We have checked this at our end and we are able to see the icons clearly. You can check your browser settings or even sync up with our coder through team viewer so we can identify the issue.

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    Re: Issue - Attachment issue - by Simon Lloyd

    The issue is intermittent as right now i see all the icons clearly, if it's just me then don't worry about it (it's probably works firewall settings) i know where everything should be anyway


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    Last edited by Simon Lloyd; 02-13-2012 at 08:41 AM.

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    Re: Issue - Attachment issue - by Simon Lloyd

    Thx Simon. Can i mark it as solved?

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    Re: Issue - Attachment issue - by Simon Lloyd

    Sure, like i say it's intermittent and if it's only me then it must be the corporate firewall causing it

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    Re: Issue - Attachment issue - by Simon Lloyd

    Ok Simon, try it out from home as well and let me know. I will mark it as solved, since its only affecting you.

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    Re: Issue - Attachment issue - by Simon Lloyd

    I guess this issue isn't solved there's been another post by connextionlost on the same subject!


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    Re: Issue - Attachment issue - by Simon Lloyd

    Simon, we have fixed CX's issue. Please check at your end if its fixed.

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    Re: Issue - Attachment issue - by Simon Lloyd

    Sorry Vai that wasn't the issue IE7 still shows this:
    nobuttons.jpg


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    Re: Issue - Attachment issue - by Simon Lloyd

    Simon,

    Can you check again please?

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    Re: Issue - Attachment issue - by Simon Lloyd

    Simon, are you able to see the icons?
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    Re: Issue - Attachment issue - by Simon Lloyd

    90% of the time the icons do not load.


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    Last edited by Simon Lloyd; 03-16-2012 at 06:15 PM.

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    Re: Issue - Attachment issue - by Simon Lloyd

    FWIW - My issue is not fixed either, despite Vai's belief that it is.

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    Re: Issue - Attachment issue - by Simon Lloyd

    Please check the pic out, this is what i see directly after conneXionlosts' last post
    buttons.jpg


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    Re: Issue - Attachment issue - by Simon Lloyd

    @ Simon,

    My hypothesis is that it has to do with the version of IE. I'm using IE 7 here at the office. snb has a similar problem with his older version of IE as well. Perhaps a conflict with the javascript syntax for the editor toolbar vs what the older versions of IE will handle?

    I don't know what can be done about it by the forum, other than getting the page to recognize the version of IE in use and substitute compatible javascript for that version. Can that be done?
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