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I've been losing Subscribed Threads

  1. #1
    Forum Expert jaslake's Avatar
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    I've been losing Subscribed Threads

    On several occasions over the last month or so I've lost "Subscribed Threads". If I "Unsubscribe" then "Subscribe" the Thread comes back as a subscription.
    John

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  2. #2
    Forum Contributor arlu1201's Avatar
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    Re: I've been losing Subscribed Threads

    Have you lost these threads on saturday when the backup happens or during the week?
    If I have helped, Don't forget to add to my reputation (click on the star below the post)
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  3. #3
    Forum Expert Kevin UK's Avatar
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    Re: I've been losing Subscribed Threads

    Arlu

    I thought that was the idea of backups, so data is not lost!

  4. #4
    Forum Expert jaslake's Avatar
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    Re: I've been losing Subscribed Threads

    @arlu1201

    Don't know the answer to that.

    Here's the approximate scenario:
    • I'll get an Email Notification
    • Instead of clicking on the Linc in the Email I goto the Forum
    • Click on Quick Link...Subscribed Threads
    • The Thread about which I just received the Notification is not there
    • I go back to the Email and click on the Link
    • The Thread opens
    • Click on Thread Tools
    • Click on Subscribe to Thread to renew the Subscription

  5. #5
    Forum Contributor arlu1201's Avatar
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    Re: I've been losing Subscribed Threads

    Yes Kevin. These are subscriptions that we are losing not the threads themselves actually. It tends to happen during the backup process and the tech team is already checking on that. So just wanted to check if this incident was different.

  6. #6
    Forum Expert jaslake's Avatar
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    Re: I've been losing Subscribed Threads

    @arlu1201

    Appreciate your follow up and all you and the Mods do for us. Thank you.

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