Report issues here - AND NOTHING ELSE, PLEASE!

I am going to collate the reported issues to date in this thread. Feel free to add new ones as they appear, and advise if any of these are solved, so I can mark them accordingly, but do not add any other editorial comments please!


1. search only finds posts since upgrade

2. When viewing a thread the forum rules link has moved to the quick navigation drop down. Not an issue as such, more an observation.

3. "Quick Links" - should always be available - If you use "New posts" it isn't there......

4. The icon for Excel attachments is broken. The linked image http://www.excelforum.com/images/attach/xls.gif does not seem to exist. This happened before the upgrade, too, at least in the "child of ..." skin.

5. Same icons for WATER COOLER and other posts?

6. Used IE7 sometimes receive error:
Fatal error: Call to undefined function prepare_blog_category_permissions() in /home/eforum/public_html/includes/blog_init.php on line 32

7. See also problem here with attached workbook which doesn't seem to exist
http://www.excelforum.com/showthread...=1#post2657334
I'm seeing the 'Page not found' message

8. I can't see any of the Quick Reply buttons (such as Link, Email, Italic, etc.) when using Skylight skin.

9. I post this formula in a question
=FIXED(2.999)&"-"&FIXED(4.354)
when I copy and paste it it looks like this
1. =FIXED(2.999)&"-"&FIXED(4.354)

10. if you want to see your old posts you should go to yr profile and then "find latest posts" (if you are lucky!). well, it's not my case ))...but anyway, it's annoying.
and what is that "auto-saved"?

11. i cant find earlier posts ...........i went to my profile and did latest post but it does not show my earlier posts..............any ideas?

12. In the skylight no reputation visible.

13. The currently active user list (at the bottom of the forum's index page) does not wrap when the window is narrowed. In IE8, at least.

14. Most of the screen is now being occupied by useless information.

hi romperstomper,
15. I get the following error while trying to enter Excel Programming from the Main forum page:

Invalid Forum specified. If you followed a valid link, please notify the administrator

I did notify yesterday and today though I suppose there is much work besides those messages.

Cheers

16. Who's Online doesn't work properly (at least for Moderators)

17. Several of the main links on the forum homepage (http://www.excelforum.com/index.php) do not work (e.g. Excel General and Excel Programming). This is what appears in the URL line at the top of IE (http://www.excelforum.com/a/).

18. When I edit posts and press Save, the post does not appear. It's as if it was deleted. Then I refresh the page and it is magically there.

19. When I navigate to the main forum page (URL is http://www.excelforum.com/), the tab name in Internet Explorer becomes just "E". Presumably it should be "Excel Help Forum" or similar.

However, I noted that the tab name is correct if I navigate to http://www.excelforum.com/index.php

20. If I click on Edit post (to edit my post, obviously) and click SAVE, I can no longer see my post on the thread. I have to refresh the page to be able to see it.

21. When I am logged in, I can still see a link to register in the top right-hand corner of the page next to the "log out" link. This option should be removed to help declutter the page.

22. DB Error when trying to edit post (e.g. http://www.excelforum.com/editpost.p...49&do=editpost).

Was going to post this to JBs' thread "Cant read Thread" but couldn't

I can't read any thread (07:45 GMT 07/12/2011).
Also "settings" (User CP) is broken.

Getting error warning when trying to reply to this thread - Do you want to leave this page ....

23. Now difficult/impossible to connect to any thread that isn't in "Todays Posts" before the break for "... Threads not updated since .. " (11:05 GMT 07/12/2011)

Regards
Alistair

24. DB errors across the forum (if you can read this, then this message got through miraculously).

25. The Blog is confusing new users. They are posting their Excel questions there... and I (or maybe we) are not going to answer/moderate them!

26. Edit button (pencil) not available for signature on User Control page.

27. Color for logo on Print preview are not blending with the background (white). It looks like... can't describe but you will see what I mean when you click on the button.

29. It used to be that you could Ctrl+Click to the left of a Code window to select all the code. That doesn't work anymore.

Please Login or Register  to view this content.

30. I was instructed to switch back from Skyline, but I do not see the way to do that after searching the bottom of many screens/profile pages/setting pages....

31. I can no longer TAB out of the quick reply box to "Post Quick Reply" button via keyboard. As a non-mouse person, this makes posting messages significantly more cumbersome. Please add TAB functionality back in.

33. On the main forum index page, the "what's going on box" displays about 45 centimetres (approx.) below the screen location where it should be.

Using IE 7.0.5730.13

34. On the main forum page, some errant column headers?

Attachment 131756

Using IE 7.0.5730.13

35. On the "Advanced" reply to thread screen, these are the toolbar buttons.

Attachment 131758

Using IE 7.0.5730.13

36. Can't collapse the Groups "Subscribed Forums" and "Latest Infractions Received (0 point(s) total)" when viewed via "Settings"
37. When editing a post the Save Button doesn't return to the thread, got to refresh to see the amended post.

38. A lot of the attachments from the last few days have disappeared. I know because I uploaded a couple of these attachments or have downloaded attachments that OPs have uploaded.

get errors trying to open the attachments in post #21 and #22 of this thread.

41. This is taking quite some to get used to. Little things that I find annoying are the bold that is used on threads that have had responses. They are barely darker shades of blue compared to what's there in regular font. I find myself doing a lot of staring and squinting at my screen because a lot of the colours sort of just blend together. I haven't read all of the posts in this thread so I'm not sure how much the colour schema has been brought up but that's my story and I'm sticking to it.

42. Drop-down box to change skins has disappeared. A blessing, I wonder? Or are ppl now stuck with Skylight and can't get to vB4 Default?

I've reported issues in the test forum where Vai posted, my latest is this http://www.excelforum.com/showthread...4&goto=newpost

43. There's a lot of spam coming in in the new blog facility; no icon to report these spams in the blogsphere itself.

Wouldn't mind if blog page itself would be removed from this forum alltogether..

44. Can't access PM's.
45. How to access autosaved data?
46. Who decided it was time for a change?

48. At the top right ("welcome" line) when logged in I get "daddylonglegs" and profile - both of these do the same thing - do we really need both?
49. Now that blogs have been removed presumably "View blog entries" should also be removed from Profile - this currently leads to an error page

51. It seems as if the icons of the edit window can't be found;
the program is looking for.../images/editor/sprite
Probably the images path isn't correct. You could copy all images into 1 folder and adapt the paths accordingly
In this quick reply edit box the icons still are not visible
52. If I rightclick on what should be the iconpictures in the edit box the button will be activated, as if I used the leftclick.
53. if formatting of 'coded' text is

Please Login or Register  to view this content.

The same issues with the icons but i can left click ok
Example:
This was done in quick reply and the

buttons work with left click

using left click although i cant see them

54. Have a popup for people with under 50 posts to remind them to post their code with code tags when they post a new thread or reply.

55. first screen after I sign in is a sort of error message. see image1
56. if I click on Excel Programming (in Forum section) is displayed "invalid Forum specified..." see image2

hi,
after sign out and sign in again it seems to be ok!
thank you!

search is still not working mate! i se your last answer was tech team still working on it but that was a day ago

57. Different views...etc in IE7 and IE9

In IE7 there are no rounded courners, the blocks are closer together, solid background throughout, forums justified to the left, blank grey area on the right.

I also mentioned in another post that you have to scroll 5 complete windows to get to the WGO and WOL

To illustrate what Simon is writing about cfr. the attachments.

snb it's all the other end for me!

While trying to give a warning to a fellow, the canned replies would not work.

58. In skin 'skylight' no 'tab' forum rules is visible (like in the default skin: forum/what's new/forum rules)

Originally Posted by Vaibhav

I will ask the technical team to look into this.

Vai, to be honest this should really work "out of the box", it seems to me the team have been causing as many errors as they are fixing, the reason why stuff started to work when you switched postbit_legacy is because that template hadn't been edited at that time.

59: cannot "collapse" sections in my User CP view. Previously, there were icons to collapse the sections like "subscibed threads", "infractions received", "reputation received". These buttons are no longer there.

60: There used to be some info at the top of the page telling the user when they last accessed the forum. Based on that value, the User CP would not show any threads unless they had changed since that time stamp. The User CP still cuts off the threads and only shows those that have changed, but the user does not know when the cut-off happened, i.e. what the time stamp of the last activity is.

Can we please get the time stamp of the last activity back into the page header?

thanks,

view of myprofile is strange i get a lot of parse errors and the visitor messages are not displayed also 2 navigation bars appear in the area i'm using chrome.
in ie8 similar parse errors but the visitors message field is totally blank!
in firefox its the same as chrome

61. Some items in the "What's New" view have several replies, but 0 Views.

Huh??

Originally Posted by Marcol

63. Code tags are stripping empty lines from the VBa, this makes it more difficult to read the post/reply.
Do we need to use an apostrophe for every blank line to make the code more readable?

I have replied with code to the OP and its coming out fine. I am using the default skin. Which one are you?

Earlier in this thread (post 22), I attempted to identify an issue by using an attached image, but the attachment seems to have disappeared. This is a second attempt:

35. On the "Advanced" reply to thread screen, these are the toolbar buttons.

ToolbarButtons.jpg

Using IE 7.0.5730.13

Note - The reply button did not work when I attempted to use it in my original post, so the quote tags are manual.

Also using vb4DefaultStyle skin.

It's been 10 days now since the 'up'grading of this forum.
The last post on updates about solving issues dates from 08-12-2011.
Up till now I was able to detect 1 improvement compared to the previous forumversion: formatting of text between code tags.
So my questions for Vai are:
- to which 'up' has the forum been upgraded ?
- which improvements do you spot compared to the previous forum version ?
- did you consider to reverse the upgrading, because the forumsoftware is independent of the database and there must be a backup of the last previous forum version software
- how long will you postpone that decision, because I do not notice a very significant speed in restoring what's been lost (attachments e.g.)

snb, far from it for me to be defending a collossal mistake like this upgrade i do, as a forum owner myself, have to defend a little, the database is NOT completely seperate from the forum software, as styles, edits and extra functionality are all dependant on the database.

Horizontal scroll bars have disappeared from code windows; text now wraps, which is a mess.

And one still cannot Ctrl+Click to select all the text in the window.

Attachments are not linking to the attachment uploaded. In other words I click on an attachment I uploaded and it links to somebody elses.

If the "Moderation Tools" button is toward the bottom of the page, where it won't have room to open downward, then it opens upward and stays on top of the posts. It's only when the list of tools has room to expand downward that the list then goes beneath the Page and Quick Navigation links. (Using vb4Default skin and FF 8.0.1) In the Skylight theme, the Mod Tools list spans the vertical width of the window and is above posts but beneath the Page/QuickNav links.

With regard to Ctrl+Click to select text, it appears to work for me. If I hover over the text in a post (not over whitespace) and use Ctrl+Click, all the text in the post is selected. If I hover my mouse immediately (within a millimeter) to the left of a code window, Ctrl+Click also works. Don't go outside that mm, though.

search is now not finding any thing, i cant find my latest posts only a post i started not ones i replied too

This has to do with the attachments issue.

In this thread, none of the attachments are what they should be. The attachments that I and the user uploaded have been replaced with seemingly random different attachments, and I have no idea where they came from.

The same thing happens when I go into my excelforum profile and try to get the attachment from my list of attachments. Its not the one I originally posted to that thread.

Originally Posted by Paul

With regard to Ctrl+Click to select text, it appears to work for me. If I hover over the text in a post (not over whitespace) and use Ctrl+Click, all the text in the post is selected. If I hover my mouse immediately (within a millimeter) to the left of a code window, Ctrl+Click also works. Don't go outside that mm, though.

Additional information: Ctrl+Click to select CODE text works in IE9, but not FF8.

Default skin, IE8: Text still wraps in code boxes, and you still cannot select the entire contents via Ctrl+Click at left. See, for example, http://www.excelforum.com/excel-2007...267&viewfull=1

Hi Wedge,

I don't get any errors accessing any of the sub-forums, and I've been switching between them for the past couple of hours.

Link to Excel programming (http://www.excelforum.com/forumdispl...el-Programming) broken.

Search still not functioning properly. A search of my username is bringing back inconsistent and minimal results.

Originally Posted by abousetta

Search still not functioning properly. A search of my username is bringing back inconsistent and minimal results.

I have found this type of search to always be an issue on this site.

Login dialog - User Name text box issue

In the User Name text box there is some default faded text "User Name" that disappears when a user clicks in the text box. Recently however, the default text has not been disappearing. The result looks like:

Please Login or Register  to view this content.

and inhibits login.

I see this behaviour while using IE 7 and the default skin.

Hi Modred,

I used to work well (the search function) for me before the upgrade. It was nice because I could limit it threads that I started and go over them from time to time because I tend to forget how problems were solved or would like to update an old thread with a newer, more efficient solution. Right now I am stuck searching using Google and hoping that I can remember the key words that will find the exact thread I was after.

abousetta

Vai, how about an update on progress with fixing the reported issues?

Originally Posted by Paul

Hi Wedge,

I don't get any errors accessing any of the sub-forums, and I've been switching between them for the past couple of hours.

It is the only sub forum that returns this message when I attempt to access it. All other sub forums are accessible. Any ideas at all? The programing sub forum is the most important to me.

Here is what I see when attempting to go to Excel Programming:
http://i141.photobucket.com/albums/r...rogramming.jpg

What link on what page do you click on to get that error?

What do you get when you click the "Forum" button in the top nav bar, and then scroll down and click "Excel Programming"? For me it uses http://www.excelforum.com/excel-programming/

hi teylin,

I have the same problem: this is what i get when i follow yr link or if i click the Forum button in the nav bar and then scroll down click "Excel Programming"...
attached a file with screen capture

Wedge, John, please post what combination of browser and operating system you are using.

If you click on the "What's New" link in the nav bar, you should see the questions listed, and the right most column shows the forum the question is posted in. If you click the forum name in that column, do you still get the error? If you click the question itself, can you see the question?

Just FYI: the moderators don't have any control over these features. The owner is the only one who controls the software.

Vai, if you read this, I think it's important!!

hi, thank you for yr response

"(...) right most column shows the forum the question is posted in. If you click the forum name in that column, do you still get the error?"
yes, I get the error.

" If you click the question itself, can you see the question?"
yes, if i click the question itself i can see the content.

I use win7, i.e 9

Yes, when I click the forum name, I still get the error.

If I click the question itself, I can see the content of that thread.

Windows 7 64-bit, Firefox 8.0.1


This is really frustrating...i am needing some coding guidance in the programming forum. Please look into this as soon as possible. PM me or email me with other questions.

edit: you can reply with questions here too --- i did not mean to imply that PM or email would be the only way to reach me.

Thanks, guys. The forum owner and his technical team should be able to use these details to track down the cause.

Vai, over to you.

Happy holiday season all around!!

Posts in the Water Cooler don't count towards your total post count. Never have, never will. This is to discourage lounge lizards from upping their post count by posting only jokes in the joke thread. Check your post count, then post in a forum thread that's not in the Water Cooler. Check your post count again. You'll find it has increased. Mine just did for a post in an Excel question forum. It did not increase for this post here.

cheers,

Hi @Jorobli and welcome to the forum,

This thread is for reporting issues (problems) with the forum after a recent upgrade. The search engine here is still being optimized and so its better for you do a google search rather using the internal search engine here. Also if you want advice specifically on this point, then it would be advisable for you to start a new thread.

Good luck.

abousetta

There are serious errors on this Forum.

Attachments are extremely prone to failure and replies are not always being recognised on the "Todays' Posts" page. (Note the correct apostrophe position.)

Default skin and IE9

Off topic, but I can't resist.

The placement of the apostrophe in the menu, i.e. "Today's Posts" is correct. It's about the posts that were submitted today. It is a singular possessive. Placing the apostrophe after the ending "s" would only be required if the word that the possessive applies to is a plural, e.g.

This apple has a core. It is the apple's core (one apple).
There are three apples on the table. I've cut out all the cores. In this bowl, you see the apples' cores (many apples).

"Today" is singular, hence the possessive is "today's". Same applies to "yesterday" and "tomorrow". These are singular forms, unless you're Shakespeare ("... and all our yesterdays have lighted fools the way to dusty death ..." (Macbeth))

cheers,

Originally Posted by Wedge120

Yes, when I click the forum name, I still get the error.

If I click the question itself, I can see the content of that thread.

Windows 7 64-bit, Firefox 8.0.1


This is really frustrating...i am needing some coding guidance in the programming forum. Please look into this as soon as possible. PM me or email me with other questions.

edit: you can reply with questions here too --- i did not mean to imply that PM or email would be the only way to reach me.

Hey Wedge, have you tried clearing your browser cache? Everyone else except for one of 2 of you have been facing this error but everyone else has not been facing any issue.

search works better but can only find threads i started

Here I am cleaning up my user page and deleting messages, except the messages are not deleting. See picture:
Deleted.JPG I get messages saying "This message has been deleted by Mordred except the full content of the message remains (eg: the names of the people that sent me the messages).

Sigh, newbie here! I physically removed them and now it is all good.

Originally Posted by arthurbr

When trying to move posts from http://www.excelforum.com/excel-work...-function.html to this thread http://www.excelforum.com/excel-misc...statement.html , and after carefully selecting the posts to be moved, the system tells me that I have not chosen any posts to move.

I am trying to keep an open mind about this new version of the forum, but I must admit it is a shame.

arthurbr , that points to a javascript issue, so, either the forum javascript is messed up or your browser isn't working with it, you can try to either use another browser and see if it works for you or if using IE9 then clcik the compatibility icon and try.

Hope that helps you!

Mordred, re the visitor messages: you still see the "soft" deleted VMs because you are a moderator and can see "soft" deleted items in the forum. You can also see soft deleted comments in threads and you can open them to look at the contents. Any other visitor who is not a moderator will not see these stubs. Go get yourself a second login to test things like that. Officially, members are only allowed to have one account with the forum, but for purposes like these, many mods have a second account. Before the upgrade, I often used my second account in a different browser to see the Who's online, which did not work for mods.

Vai,

for the last few days, the forum has been virtually unusable. Database errors, left, right and center. Cannot open threads, cannot open user CP, cannot attach files. Nothing repeatable, all sporadic, never know what the next click will do.

Can something please be done to stabilise the forum?

Also, the views now show the word "Views" and "Replies" in each and every line of the list view. That is so redundant and so distracting. Please move the labels "Views" and "Replies" to the blue top bar and show only the numbers in the table.

It is soooo tiring to have to repeat how to do good practice page design basics over and over again. I thought that all of these principles had been sorted ten years ago. Did your team miss the 101 on that? Ironically, all these things were perfectly aligned in the old version of the forum with the old skin. The trouble started with the Skylight skin two years ago. Some issues were remedied, then after the forum upgrade we seem to be going through exactly the same things again. And again. And again.

Yes, I'm tired of it.

I'm here to answer questions about Excel, but I find I'm spending more than half my time beta testing and fighting the forum that should support my efforts to answer questions rather than prevent them.

How much longer do you think, Vai, will the Excel MVPs contributing here put up with this disastrous interface and performance? And if the best Excel resources this forum has decide that they can't be bothered any more and won't come back, who do you think will answer the questions?

Hear hear teylyn

Often the system seems to "default" to a database error but on returning to and refreshing the page, lo and behold the post/amendment appears.
Messages such as "Do you want to navigate away from this page?" are equally distracting .... and as for the attachment facility, at best it works about 10% of the time and is often painfully slow when it does work.

P.S.
The advanced post editor also seems to have a mind of its' own!
It wants to duplicate text at the end of each line, then changes its' mind again for some reason.