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List of users not receiving subscription emails

  1. #1
    Forum Contributor arlu1201's Avatar
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    List of users not receiving subscription emails

    Hi all,

    After the change to the new server, there are a few of you who are not receiving subscription emails though you have selected "Instant subscription" in your UserCP.

    If you have not been receiving the emails only after the server change, please post here so that we can action it and get it fixed.

    Thank you,
    Arlette
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  2. #2
    Forum Contributor arlu1201's Avatar
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    Re: List of users not receiving subscription emails

    Any update guys? A few of the email addresses which were blocked have been unblocked.

    Any others not receiving email notifications?

  3. #3
    Forum Guru Andy Pope's Avatar
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    Re: List of users not receiving subscription emails

    As of 11:20 1/4/2013 I am still not receiving subscription notification emails.
    Cheers
    Andy
    www.andypope.info

  4. #4
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    Re: List of users not receiving subscription emails

    Ok Andy, we will get it checked.

  5. #5
    Forum Guru Andy Pope's Avatar
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    Re: List of users not receiving subscription emails

    Thanks.
    Just recevied +40 emails so I guess they found the problem.

  6. #6
    Forum Contributor arlu1201's Avatar
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    Re: List of users not receiving subscription emails

    Ok great.

    Anyone else still facing the issue?

    Xladept, Newdoverman, Jaslake?

  7. #7
    Forum Guru Norie's Avatar
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    Re: List of users not receiving subscription emails

    I wasn't receiving any notifications, but I changed my email address and redirected to my primary email.

    I'd prefer not to have to redirect though.

    So should I be able to change back?
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  8. #8
    Forum Guru Norie's Avatar
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    Re: List of users not receiving subscription emails

    Actually, just tried and I received the Verify Email change almost immediately, so I assume notifications will work too.

  9. #9
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    Re: List of users not receiving subscription emails

    Ok great...thanks for the update Norie.

    Anytime you wish to change to the other email address, you can do so, but it may be currently blocked. If you PM me the address, i can have it checked.

  10. #10
    Forum Guru Norie's Avatar
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    Re: List of users not receiving subscription emails

    Arlette

    It's all fine now, I changed back to the email address I normally use and I'm receiving notifications - actually just saw the one for this thread popup.

  11. #11
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    Re: List of users not receiving subscription emails

    Ok great.

  12. #12
    Forum Contributor arlu1201's Avatar
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    Re: List of users not receiving subscription emails

    Looks like everyone is going back to this thread http://www.excelforum.com/the-water-...w-hours-6.html to post updates, so i will mark this as solved.

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