Auto-open userform with document

Why wont the userform in the attached document template open automatically when the file is opened?

If you specifically open the template it will.....but if you open as a new file from the template it wont???

I also can't get the userform data to paste to the document when the submit button is pressed.

I've had these working before in different documents but cannot figure out why they wont work now.

Any ideas anyone?

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