Hi All,
I have a query regarding Pivot Table Grand Total.
I have a data of handlers daily utilization. for Utilization %, in field Items-Calculated Fields I create Utilization % using (=SUM(AHT)/"09:00") this formula.
Now I get correct percentage of utilization day wise.
However In Grand Total its showing as Sum of all percentage, so instead of Sum in Grand Total I want Average of all percentage.
I tried to change but not able to change this. when I right click the function of "Summarize Value by" option is grey out, so not able to change it.
kindly help
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