If you are filtering, turn it off. Select the entire range you wish to sort, including headers. On the Home Ribbon, select Sort & Filter...>Custom Sort. The Sort Dialog Box will appear.
Make sure "My data has headers" box is checked.
Set Level 1 : "Column/Sort by" = "User", "Sort on" = Values, "Order" = A to Z
Click "Add Level" (Top Left)
Set Level 2 : "Column/Then by" = "Expiry", "Sort on" = Values, "Order" = Oldest to Newest
Now Click OK. Hopefully, you like what you see!
BTW, you could easily use conditional formatting to draw a border between users. If interested, please start a new Thread. - Lee
Please click the Add Reputation star below any helpful posts, and if you have your answer, mark your thread as SOLVED (Thread Tools up top). Thanks!-Lee
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