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Event frequency

  1. #1
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    Event frequency

    Hi, I'm having trouble finding a way to solve my problem. I have a worksheet that has multiple rows of clients information, I have columns for the months of the year and when a client requests our services I add a cross to the corresponding cell. I need to calculate how often each client needs our services, for example if a client called us january, april and august, in average he calls every 3 months that way we can know vaguely when to call them to offer our services. Hope you can help.

    Thanks in advance.

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    Re: Event frequency

    Assuming that you have January in column B, December in column M, 1st client data in row 2, try this array formula in N2

    =SUM((MAX(IF(B2:M2="x",ROW($1:$12)))-MIN(IF(B2:M2="x",ROW($1:$12))))/COUNTIF(B2:M2,"x"))

    ...confirmed by pressing CTRL+SHIFT+ENTER to activate the array, not just ENTER. You will know the array is active when you see curly braces { } appear around your formula. If you do not CTRL+SHIFT+ENTER you will get an error or a clearly incorrect answer.

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