Finding Difference with Index Match Multiple Criteria

Hello,

I'm trying to create a calculator in excel for helping with timecards. I'm given the data below automatically and need to find a way to subtract the logged out agent state in the last line (15:31:00) minus the logged out agent state (7:04:00) in the first line. There are multiple different Agent Names and dates to take into consideration in this same list. If anyone has any ideas it would be appreciated.


Agent Date Agent State Reason Start Time End Time Duration
Mary Smith 2/3/2020 LoggedOut 0:00:00 7:04:00 0:07:04:00
Mary Smith 2/3/2020 NotReadyForNextCall 7:04:00 7:07:00 0:00:03:00
Mary Smith 2/3/2020 NotReadyForNextCall Break,Break 9:07:00 9:23:00 0:00:16:00
Mary Smith 2/3/2020 NotReadyForNextCall Personal,Personal 10:39:00 10:46:00 0:00:07:00
Mary Smith 2/3/2020 NotReadyForNextCall Lunch,Lunch 11:58:00 12:33:00 0:00:35:00
Mary Smith 2/3/2020 NotReadyForNextCall Break,Break 13:45:00 14:03:00 0:00:18:00
Mary Smith 2/3/2020 LoggedOut 15:31:00 +12:00 AM 0:08:29:00

Please provide us with a sample worksheet so that we can work in and test our formulas. Instructions are on the top of the page in the yellow banner.

thanks