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(Urgent) Problem with Formula for Unique Values with Multiple Criteria

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    Lightbulb (Urgent) Problem with Formula for Unique Values with Multiple Criteria

    I think there's a problem with my formula for counting the Unique Ticket numbers

    On the 2nd Sheet (it uses the the 1st sheet data as reference), Cell D13 needs to count unique open and update tickets in status and excluding those tickets that have been tagged as "resolved". Part of criteria needs to be tickets that are Assigned only to "Level 1" within the given start date and end date.

    Cell D14 needs to count unique number of tickets that have "YES" in SLA Failed Tickets

    D13 should give the answer = 0

    D14 should give the answer = 1

    Note: Ticket B is the only one being counted here.. as it is the only one that is assigned to "Level 1"

    Please help.. Thank you in advance!
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    Last edited by Charoum; 07-15-2013 at 01:18 PM.

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    Forum Guru (RIP) Marcol's Avatar
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    Re: (Urgent) Problem with Formula for Unique Values with Multiple Criteria

    Is this the same question?
    http://www.excelforum.com/excel-form...-criteria.html

    From the forum rules
    4. Don't Private Message or email Excel questions to moderators or other members. (or Word, Access, etc.) The point of having a public forum is to share solutions to common (and sometimes uncommon) problems with all members.
    Having PM'd me on one question, I find it a tad irksome to see you have started another thread with a remarkably similar question ...

  3. #3
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    Re: (Urgent) Problem with Formula for Unique Values with Multiple Criteria

    Oh sorry about that

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