Well if the add-in isn't password protected you could post the code here and someone can look at it.
Open your file, hit Alt+F11 in the code window you should see the project explorer box, if not hit Control +R, if the add-in shows up and is not expanded to show the modules inside click the + to expand it. If it asks for the password then we are out of luck.
If it's not password protected then, maybe the usual screen updating can be turned off during the time their code runs, something along those lines.
Another suggestion would be to call them and see what they say.
Thanks for the rep. points and feedback.![]()
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