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Office 2019 posts confusing error message on Excel regarding use of 64-bit version

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    Office 2019 posts confusing error message on Excel regarding use of 64-bit version

    Hello everyone,

    I am confused and surfing the web does not provide me with an answer.

    I have just purchased a new PC and have the "Office Home and Student" 2019 installed. I have opted for the 64-bit version as I need to handle large, intricate Excel files. The description under "Account" in Excel does confirm that the 64-bit version of Excel is installed.

    I then opened an existing (old) file that had been produced on the old computer with the 32-bit Excel (Version 2013).
    Problem: When using the file and entering new data I find everything is working rather slowly (oftentimes I have to wait 30 seconds until simple calculations are performed). What really confused me was that after some time I got an alert saying that Excel couldn't handle the calculations with the existing resources and I should consider using the 64-bit version of Excel......
    I thought I was using that verison all along and that you cannot use two versions of Excel alongside each other on the same computer anyhow. What could be going on here? Do I Need to convert the old existig Excel files before
    opening them?

    Many thanks for any light you may be able to shed on this!

    Best regards,
    Excel_Arate

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    Forum Moderator - RIP Richard Buttrey's Avatar
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    Re: Office 2019 posts confusing error message on Excel regarding use of 64-bit version

    Do you have 32 Bit or 64 Bit Windows?
    Richard Buttrey

    RIP - d. 06/10/2022

    If any of the responses have helped then please consider rating them by clicking the small star icon below the post.

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    Re: Office 2019 posts confusing error message on Excel regarding use of 64-bit version

    Dear Richard,

    I have the 64-bit version of Windows 10 installed.


    Best regards,

    Tim

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    Re: Office 2019 posts confusing error message on Excel regarding use of 64-bit version

    Hello everyone,

    Is there really noone out there who can help me?? Do I need to convert 32-bit files to 64-bit ones when changing from Excel 2013 to Excel 2019?

    Best regards,
    Excel_Arate

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    Forum Moderator - RIP Richard Buttrey's Avatar
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    Re: Office 2019 posts confusing error message on Excel regarding use of 64-bit version

    Are there any Add-Ins involved?

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