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Error 400 when inserting a picture in a Comment

  1. #1
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    Error 400 when inserting a picture in a Comment

    Hi all,

    I'm new here. Thank you in advance for helping me out .

    I created a simple Excel spread sheet in Office 2019, for a genealogical website. I'm working on the spreadsheet on my PC. A few days ago I was able to add a picture to a Comment cell. Now when I try it, I get an error message that reads,

    Bad Request - Request Too Long
    HTTP Error 400. The size of the request headers is too long.


    The sheet is an .xlsx sheet. I tried adding a VBA macro a day ago but decided not to use it. I deleted it and it is nowhere to be found on the Developer tab. I have tried every solution offered on the net but am getting nowhere. My friend, who designed the website (with my help) took a copy of the spreadsheet in question and the same thing happens on his PC, where a few days ago, he could add pictures to any Comment with ease. I suspected the .xlsx file may be corrupted but I tried adding a picture to a Comment on a new spreadsheet and an entirely different one. It doesn't work. I used the online and native repair tool in the Program Files area. Nothing. I've tried clearing all Cache, Cookies, Temp files...using CCleaner. Nothing.

    I'm out of options. Any thoughts would be most appreciated. Thanks .

  2. #2
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    Re: Error 400 when inserting a picture in a Comment

    Hi again all,

    I attached the Excel file in question. The information contained is 100% public domain, so no copyright infringements exist.
    You can try to add a picture in a Comment for any cell and you'll see the error box. It worked a few days ago but now it doesn't. Thanks .
    Attached Files Attached Files
    Last edited by Lerb; 02-24-2024 at 11:01 AM.

  3. #3
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    Re: Error 400 when inserting a picture in a Comment [solved]

    Okay, I found the problem, folks!

    You must go into the Account > Account Privacy > Manage Settings > Connected experiences and turn off all those settings. There are three. After doing so, you can add pictures to a Comment box. I assume you can turn those options back on after the picture has been successfully loaded.

    Thanks to all who read my post. Stay well, all...

    Edit
    The Connected experiences settings can be turned back on after you finish installing the pictures to the Comments. Therefore, you only disable the setting while you install the pictures.
    Last edited by Lerb; 02-24-2024 at 11:57 AM.

  4. #4
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    Re: Error 400 when inserting a picture in a Comment

    Here is what you need to do: you can keep all the experiences on but delete the Webview2 folder from %LOCALAPPDATA%\Microsoft\Office\16.0\WEF\ this clears the cache from the edge webview2 control for the user account.

  5. #5
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    Re: Error 400 when inserting a picture in a Comment

    Okay, thanks Jzimmerman .

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