Excel files won't open from Windows Explorer

I have a user with a new laptop and a new installation of Office Pro 2003.
When she double clicks an excel file from a windows explorer file view, excel
opens, but the document does not load. If she opens excel first, and chooses
file -> open, document open fine.

I have reinstalled office and there are no errors in the event logs. This
only happens with excel. Word, etc, work fine.

You should always copy the attachment to the hard disk and then open.

--
Don Guillett
SalesAid Software
[email protected]
"AnotherEd" <[email protected]> wrote in message
news:[email protected]...
>I have a user with a new laptop and a new installation of Office Pro 2003.
> When she double clicks an excel file from a windows explorer file view,
> excel
> opens, but the document does not load. If she opens excel first, and
> chooses
> file -> open, document open fine.
>
> I have reinstalled office and there are no errors in the event logs. This
> only happens with excel. Word, etc, work fine.

It turns out that I needed to go to tools -> options and under the general
tab un-check "ignore other applications"

"Don Guillett" wrote:

> You should always copy the attachment to the hard disk and then open.
>
> --
> Don Guillett
> SalesAid Software
> [email protected]
> "AnotherEd" <[email protected]> wrote in message
> news:[email protected]...
> >I have a user with a new laptop and a new installation of Office Pro 2003.
> > When she double clicks an excel file from a windows explorer file view,
> > excel
> > opens, but the document does not load. If she opens excel first, and
> > chooses
> > file -> open, document open fine.
> >
> > I have reinstalled office and there are no errors in the event logs. This
> > only happens with excel. Word, etc, work fine.
>
>
>

Try the usual fix(es) for this problem.

Tools>Options>General uncheck "Ignore other Applications"
Exit Excel and try again

If this doesn't work try to re-register Excel

Close Excel first and On the Windows Taskbar

1) Start>Run "excel.exe /unregserver"(no quotes)>OK.
2) Start>Run "excel.exe /regserver"(no quotes)>OK.
See the space between exe and /regserver

You might have to designate a full path to excel.exe.
In that case Start>Run "C:\yourpath\excel.exe /regserver"(no quotes)>OK.


Gord Dibben MS Excel MVP


On Thu, 20 Jul 2006 13:14:01 -0700, AnotherEd
<[email protected]> wrote:

>I have a user with a new laptop and a new installation of Office Pro 2003.
>When she double clicks an excel file from a windows explorer file view, excel
>opens, but the document does not load. If she opens excel first, and chooses
>file -> open, document open fine.
>
>I have reinstalled office and there are no errors in the event logs. This
>only happens with excel. Word, etc, work fine.

Gord Dibben MS Excel MVP