Andrew,

No one is stopping you from helping the OP. But since the OP is a newbie, i thought it necessary to guide them about the workings of the forum. Whats the use of sending a file via PM / Email (though i am sure its not possible via PM) if it does not help other users facing the same issue?

Also, regarding the forum issues, a notice is already up and the tech team are already working on monitoring it for any other outages.