Fields not populating ...

Hello,

I have an issue I can't seem to resolve. I currently have Excel 2013, but a lot of people at work have Excel 365. I have a file shared out that when those users open, certain fields won't populate...the cells remain blank even though when you click the cell you see the formula. From my end everything appears fine and there are no formatting issues. I initially thought it might have something to do with linked files, so I re-did the file from my source and broke all links...however some users are still seeing blanks. I have a feeling this has something to do with version compatibility. It's just odd since it's some cells and not all, even though all cells are the same basic structure.

Does anyone have any ideas?