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New threads that are marked [SOLVED] but they are not really marked solved

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    Forum Moderator AliGW's Avatar
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    Re: New threads that are marked [SOLVED] but they are not really marked solved

    I honestly think that the root cause is the user themselves: some members think they have to chose something from the Prefix drop-down, and end up choosing the only option they find. It happens predominantly to new users, hence my theory.
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    Administrator 6StringJazzer's Avatar
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    Re: New threads that are marked [SOLVED] but they are not really marked solved

    Quote Originally Posted by AliGW View Post
    I honestly think that the root cause is the user themselves: some members think they have to chose something from the Prefix drop-down, and end up choosing the only option they find. It happens predominantly to new users, hence my theory.
    These are not merely new posts that are being marked SOLVED. They are new posts that are marked solved, and if I click the dropdown to change it, the option is "Mark this thread as solved.." But if it's already SOLVED, the option should be "Mark this thread as unsolved.."

    Something is screwed up in the database so it looks solved to one part of the logic but unsolved to another.

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    Administrator 6StringJazzer's Avatar
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    Re: New threads that are marked [SOLVED] but they are not really marked solved

    Quote Originally Posted by AliGW View Post
    I honestly think that the root cause is the user themselves: some members think they have to chose something from the Prefix drop-down, and end up choosing the only option they find. It happens predominantly to new users, hence my theory.
    That is not what is going on in the cases I am seeing--when I open the thread the title has the [SOLVED] tag in it. It is not part of the title--you can tell the difference. But when I select the dropdown, the option is "Mark as solved." If the thread is already marked as solved, the option should be "Mark as unsolved."

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