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Isn't better to close(out of service) the forum for few hours-weeks?

  1. #1
    Forum Expert Fotis1991's Avatar
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    Isn't better to close(out of service) the forum for few hours-weeks?

    Because of all these problems, isn't better to "close"-out of service- for few hours to move in the new server??

    There are Many problems that all of us see. One important is that forum is full of duplicates(and more...!) threads and posts-answers in the threads...


    Edit: 10-11 days later and no improvement! I think that would be better if i had suggested:

    "Isn't better to close(out of service) the forum for few weeks?
    Last edited by Fotis1991; 04-05-2013 at 02:25 AM. Reason: Edit
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi, Fotis,

    strongly agree with you as a copy of the database is ususally used for the move prior to that as it will to have undergo a severe check on validity. It seems to be hard to answer in this forum by now but it seems still to be possible to launch new threeads (see this one ).

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    Re: Isn't better to close(out of service) the forum for few hours?

    Actually the transfer is being done in portions hence the forum was not shut down. Otherwise, it would have been.
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    Re: Isn't better to close(out of service) the forum for few hours?

    I'd have to agree with Fotis

    I've not gotten Emails on subscribed Threads most of the day...I'd suppose it depended on where the OP was at the time of the transfer if it "took".
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    Re: Isn't better to close(out of service) the forum for few hours?

    I'd like to think that that was the reason that I'm getting so few responses - but I'm afraid that many OP's are just callous
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    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ xladept

    I'm referring to responses made by the OP on which I received no Email notification. Had I not looked at my subscribed Threads (several times today) I'd not have known there was a new Post.

    Now, having said that, I acknowledge I've been having system problems for the last two days due to Software upgrades from both Apple and vMware Fusion. I do know that my automated backups haven't been running for the last two nights because the Network Connection was lost...without Network Connection I'd not receive Emails...Chicken and Egg...

    I still agree with Fotis...shut it down...fix it...test it...bring it back up. Been there...done that...thought I was going to croak a couple of times...it works.

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    Re: Isn't better to close(out of service) the forum for few hours?

    @ jaslake

    It may as well be shut down considering how often it's so sluggish - my last post was an (admittedly poor) attempt at levity

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    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ xladept

    I'm sorry...I missed this
    was an (admittedly poor) attempt at levity
    I've been a bit frustrated with the Forum, as have many of us.

    I share your concern re: OP's not responding...'course, it doesn't cost them anything so it becomes unimportant except from their perception of a moral obligation.

    Ah well..."we live to serve"

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    Re: Isn't better to close(out of service) the forum for few hours?

    @jaslake

    I have to make myself remember to not take myself seriously

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    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ xladept

    As well do I...it's tough to do when one wishes only to help...our needs sometimes get in the way...
    I have to make myself remember to not take myself seriously

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    Re: Isn't better to close(out of service) the forum for few hours?

    The phrase "completed shortly" obviously means different things to different people ...
    Trevor Shuttleworth - Retired Excel/VBA Consultant

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    Re: Isn't better to close(out of service) the forum for few hours?

    TMS,

    The transfer is in progress. Should be completed in the next 4-5 hours maximum.

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    Re: Isn't better to close(out of service) the forum for few hours?

    Thanks for the update Arlette. That's not really the point, though. This seems to stem from telling people what someone thinks they want to hear, not what they need or would be useful to know. In my book, 4 to 5 hours isn't "shortly" or "soon" ... in fact, it probably wouldn't have met my expectation if it had "only" been 4 to 5 hours from the outset.

    To communicate effectively, the banner should start by telling us when the "degraded service period" will begin and a best guess, hopefully based on testing and experience, of how long it will take ... 24/48/72/96/whatever hours. Then you can provide periodic updates, say every 4 hours with progress and a revised ETC if appropriate.

    I don't really follow the concept of migrating a live active database from one server to another. I realise that this is a 24 hour operation and clearly there is a desire not to take it off air. But surely, it would have been better to take a copy of the database, install that on the new server and test it, and then call a short outage while the transaction log is run against the shiny new database to bring it up to date. Then, when you bring it back on line, you have the benefit of a clean, newly created database that reflects all the changes made up to the timeout.

    As it is, I can't help feeling that you're going to end up with a not so shiny new database full of issues such as duplicate posts and counters misaligned.

    Creating a new database on a new server is a great idea but, if it is poorly implemented, it is likely to leave you no better off ... just another database full of glitches, but in a different place.

    Again, this smacks of a lack of knowledge and experience in the back office.

    Regards, TMS

  14. #14
    Forum Guru TMS's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Immediately after the previous post, I got the following "message":

    header('HTTP/1.1 503 Service Temporarily Unavailable'); header('Status: 503 Service Temporarily Unavailable'); header('Retry-After: 17200'); // in seconds print "TEST123";
    The TEST123 at the end is a little disconcerting.

    I also got some messages from Google just prior to that; see the attached screen print.

    Regards, TMS
    Attached Images Attached Images

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    Forum Contributor arlu1201's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    TMS,

    The forum is back up and running now. You shouldnt be facing any issues.

    If you do, please let me know.

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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi, Arlette,

    Email notifcation is on for me in the CP and in threads as default but no mails have been received since yesterday morning (let´s round it up to the last 24 hours as the last received mail was dated 26.03.2913 06:18).

    Ciao,
    Holger

  17. #17
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    Re: Isn't better to close(out of service) the forum for few hours?

    You may not receive the pending notifications but have you not received a single one post the transfer to the new server?

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    Re: Isn't better to close(out of service) the forum for few hours?

    Heads up, there is a lot (more than usual) double-posting. Each time I click Post Quick Reply button, it sends me to the Advanced view. From experience, I know that this usually means that the post has already been put on the website so I just navigate away, but am starting to see double-posts from others. If you submit again in the Advanced view, it posts the same post twice.

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  19. #19
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    No Email notifications for me either, yesterday or today.

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    Re: Isn't better to close(out of service) the forum for few hours?

    I even saw a "forum induced" double post from JB (Admin) in one of the threads I looked at

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    Re: Isn't better to close(out of service) the forum for few hours?

    No email notification post mucking around with server/database.
    Cheers
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    Re: Isn't better to close(out of service) the forum for few hours?

    And I'm still getting crashes with "No Data Received" ... Error 324 (net::ERR_EMPTY_RESPONSE) and "Oops! Google Chrome could not connect to www.excelforum.com"

    Not looking like a huge improvement at the moment.


    Regards, TMS

  23. #23
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Has Email Notification been fixed??? Anybody know???

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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by jaslake View Post
    No Email notifications for me either, yesterday or today.
    You should be so lucky!
    I've been trying to get my email notification of Reported Message switched off for ages but no one seems to know how. Anyone?????
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  25. #25
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    I've been trying to get my email notification of Reported Message switched off
    The knife cuts both ways. I assume you're telling me settings does not work...perhaps that's my issue...

  26. #26
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    Re: Isn't better to close(out of service) the forum for few hours?

    All the bugs have been reported to the tech team. They will all be solved shortly. I will post an update once done.

    If anyone if facing any other issues which have not been posted here already, please post them so we can get them actioned.

  27. #27
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi Arlette

    I received your PM when I signed on to the Forum this AM. No, I am still not receiving Email Notifications as of 8:00 AM, Thursday, 03/28/2013.
    The last Notification I received was 3:49 AM, Tuesday, 03/26/2013.

  28. #28
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    Re: Isn't better to close(out of service) the forum for few hours?

    This is getting to be crazy. I received 6 notifications for 1 response to a question. I also clicked on a question with 0 responses and promptly answered the question. I then discovered that there were several other responses with a timestamp prior to my reading the question! Had I know this, I wouldn't have answered.
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  29. #29
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ newdoverman

    I had this issue yesterday
    I also clicked on a question with 0 responses and promptly answered the question. I then discovered that there were several other responses with a timestamp prior to my reading the question! Had I know this, I wouldn't have answered.
    I'm unable to receive even 1 notification to ANY response.

  30. #30
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    Re: Isn't better to close(out of service) the forum for few hours?

    The tech team is working on it guys. It should be resolved soon.

  31. #31
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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by Richard Buttrey View Post
    You should be so lucky!
    I've been trying to get my email notification of Reported Message switched off for ages but no one seems to know how. Anyone?????
    Has to be manually removed from admincp by administrator Richard.
    Not all forums are the same - seek and you shall find

  32. #32
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    Re: Isn't better to close(out of service) the forum for few hours?

    Have you looked at your General Settings? There is a section for Messaging and Notifications. That is, as far as I know, the only place that I have turned on to receive emails and I get them almost instantly. One of the choices is to not receive emails.

  33. #33
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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by newdoverman View Post
    Have you looked at your General Settings? There is a section for Messaging and Notifications. That is, as far as I know, the only place that I have turned on to receive emails and I get them almost instantly. One of the choices is to not receive emails.
    Richard is a moderator so it's a little different as his email address is lodged in the software via the admincp for this forum software, but good advice for everyone else all the same

  34. #34
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Such as this???
    subs.jpg

  35. #35
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    Re: Isn't better to close(out of service) the forum for few hours?

    That is exactly what I was referring to.

  36. #36
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    Re: Isn't better to close(out of service) the forum for few hours?

    Unless the Gremlins have been messing with my settings, that's been unchanged since 2009.

    I've noticed for the last some period of time I've been losing subscriptions from the Subscriptions View when I've posted a new response. So I would open up my new response, Thread Tools, Unsubscribe. Immediately I'd Thread Tools, Subscribe and the Subscription appears again in the Subscriptions View. Don't ask me why...it just works.

    So, I thought the same might work for Settings. Accordingly, I DID change my Notifications Setting a few minutes ago, saved it, then set it back again and saved it. We'll see if that had any affect on my notifications...I'm not sitting here holding my breath...
    Last edited by jaslake; 03-28-2013 at 05:53 PM.

  37. #37
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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by jaslake View Post
    Such as this???
    Attachment 224273
    Hi,

    No that wasn't what was troubling me. That's the subscribed threads option. It was the 'reported post' messages that kept coming through by email. I don't remember it happening a long time ago, perhaps before the last major vBulletin upgrade, but in recent months I've been receiving them every day. Simon L has suggested it's a setting only available to admin, so Arlette has stepped in and changed something apparently. I'll await the next few days with interest.

  38. #38
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi Richard

    I wasn't really responding to you in this
    Such as this???
    Attachment 224273
    and I should have made that clear...sorry about that. Sounds to me your issues are MUCH larger that mine.

    I was just thinking to myself a few moments ago "Self...they're going to fix it and I'll get an Email of EVERY response that's ever been made to any Thread I've ever subscribed to."

    I even envisioned the Tech Team saying to themselves "Yeah but Jaslake will get x thousand updates...he/she won't like that".

    Technology...it's wonderful...when it works...

  39. #39
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    Re: Isn't better to close(out of service) the forum for few hours?

    Has anyone tried reversing their settings?? Let us know what happened if you do!

  40. #40
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    @xladept

    I just changed my setting to "Do Not Subscribe". I'll leave it that way for about an hour. Should you choose to respond I'll look for an Email Notification...although I don't expect to receive one.

  41. #41
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ jaslake

    My you are a good sport!

  42. #42
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    Re: Isn't better to close(out of service) the forum for few hours?

    @xladept

    I don't know about being a
    good sport!
    I am a quite frustrated sport. The change didn't work...received no notification of your post. I'll be changing it back to my former setting...thanks for your efforts.

  43. #43
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    Re: Isn't better to close(out of service) the forum for few hours?

    @jaslake

    We're all frustrated - thanks for trying!

  44. #44
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    Re: Isn't better to close(out of service) the forum for few hours?

    If you changed it to "Do not subscribe", you will not receive a notification. I will get an update for you from the tech team regarding your issue.

  45. #45
    Forum Expert Fotis1991's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Oooooooo Pls. Not again..... Please..!

    .
    ..header('HTTP/1.1 503 Service Temporarily Unavailable'); header('Status: 503 Service Temporarily Unavailable'); header('Retry-After: 17200'); // in seconds print "TEST123";

  46. #46
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    Re: Isn't better to close(out of service) the forum for few hours?

    I got the same followed by dbase errors. I have informed the tech team. They are working on it.

  47. #47
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi, Arlette,

    I know I´m sarcastic but do you really have hope the "Tech"-Team will find errors now they should have corrected when moving to a new server (instead of bringing up old issues that we thought were solved)?

    The performance is more than sort of unacceptable for a day off in most of the world - let´s get back to the breaking point on the old sever (where at least the mails kept comming in). Just kidding about the last part.

    BTW: couldn´t switch to page 4 of this thread when trying to read your post.

    Ciao,
    Holger

  48. #48
    Forum Guru HaHoBe's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi, Arlette,

    this time no problem getting to the post from the User CP.

    Edit: unfair

    Ciao,
    Holger

  49. #49
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    Re: Isn't better to close(out of service) the forum for few hours?

    What browser are you using Holger?

    I tried it in Firefox and its not working, but works in Chrome.

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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi,

    I don't know if this is some sort of error in the system, but I just got an email alert for a new post (below). I don't know if one of the moderators deleted the offending posts and left my warning post or if the system is randomly sending off email receipts.

    abousetta

    Please Login or Register  to view this content.
    Now this post no longer exists on that page, but my response a while back does. I don't know if another user attempted to put this post again and a moderator removed it, but you might want to check the history of this page in order to investigate.

  51. #51
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    Re: Isn't better to close(out of service) the forum for few hours?

    Yes, i cleared that post abousetta. But i didnt see your post there. Will check again.

    Edit: Your post was before the offending post so there is no issue here. I deleted that post myself.
    Last edited by arlu1201; 03-29-2013 at 06:41 AM.

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    Re: Isn't better to close(out of service) the forum for few hours?

    Yes, there must have been another offending post back in Feb when I wrote that post. You can delete my post, and probably best to lock the thread altogether.

    Thanks for the clarification.

    abousetta

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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by Simon Lloyd View Post
    Richard is a moderator so it's a little different as his email address is lodged in the software via the admincp for this forum software, but good advice for everyone else all the same
    Thanks Simon,

    @Arlette

    You've mentioned that you've picked up on Simon's advice that this has to be turned off by admin, but I still see that I'm getting emails like the following

    Fotis1991 ( ) has reported this post:

    Re: How Do I Remove a Password from a Workbook in Excel 2010
    http://www.excelforum.com/showthread...75#post3177475

    This is part of this thread:
    How Do I Remove a Password from a Workbook in Excel 2010 http://www.excelforum.com/excel-gene...el-2010-a.html

    This is the reason that the user gave:
    this quy is teaching us how to brake a password in a 3 years old post..!

    A discussion thread has been created at http://www.excelforum.com/showthread.php?t=910980

    This message has been sent to all moderators of this forum, or all administrators if there are no moderators.

    Please respond to this post as applicable.
    Would you check again and turn this off please.
    Last edited by arlu1201; 03-29-2013 at 07:27 AM.

  54. #54
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hmm, so my test didnt work. Let me get this sorted out soon for you.

  55. #55
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ Richard.

    Can you pls remove my email adress from your post?

  56. #56
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    Re: Isn't better to close(out of service) the forum for few hours?

    Fotis & Richard,

    I removed the email id from the post.

  57. #57
    Forum Expert Fotis1991's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Thanks Arlette.

    But pls...For God's sake ..

    Perhaps it's better to show to all, all my reports?

    What else can i tell?... Really I'm very very sorry ...

  58. #58
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    Re: Isn't better to close(out of service) the forum for few hours?

    Fotis,

    That is only an example which Richard has given.

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    Re: Isn't better to close(out of service) the forum for few hours?

    Sorry,

    I had never realised that email addresses are/were contained in these sorts of posts. I certainly never read them since they're just a nuisance.

    @arlette. It's a good point Fotis makes. If other mods. do want to receive these emails, should personal addresses nevertheless be included. I'd have thought perhaps not.

  60. #60
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    Re: Isn't better to close(out of service) the forum for few hours?

    Isn't better(as it's a special case and not for all of us) to discuss this in your Moderator private forum?

  61. #61
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    Re: Isn't better to close(out of service) the forum for few hours?

    I'm now getting two email notifications for each post replied to in threads im subscribed to.

  62. #62
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    Re: Isn't better to close(out of service) the forum for few hours?

    @Simon

    Please forward one of those to me...still not receiving any

  63. #63
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    Re: Isn't better to close(out of service) the forum for few hours?

    Wish i'd read that earlier i could have sent you loads, they've all gone to that electronic shredder in the sky now

  64. #64
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    Re: Isn't better to close(out of service) the forum for few hours?

    Unfortunately my issue is still not resolved...

  65. #65
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    Re: Isn't better to close(out of service) the forum for few hours?

    I have just received 3 emails notifying me of the same response in this forum.

    And the beat goes on!!

    I won't delete them for a while just to see how many I get.

  66. #66
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    Re: Isn't better to close(out of service) the forum for few hours?

    Yep i just had 3 notifications too!

  67. #67
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    Re: Isn't better to close(out of service) the forum for few hours?

    I continue to receive NO NOTIFICATIONS since 3:49 AM, Tuesday, 03/26/2013

  68. #68
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    Re: Isn't better to close(out of service) the forum for few hours?

    John,

    Your email id has been blocked. Please PM me your email id as requested, so we can proceed with unblocking it.

    Thank you.

  69. #69
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi, Arlette,

    only John´s? I pretty much doubt it. And why? There was an issue with the mails prior to the move (the server handing out doubles on answers but neither continuously nor at all threads nor on certain persons involved) but since the move the performance of the server has been bettered (if at all) by disabling one integrated function with the vBulletin software? Then please disable the function in the UserCP as well (and inside the answers). Another thing to maybe better performance would be to turn off Subscriptions as well.

    Ciao,
    Holger

  70. #70
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    Re: Isn't better to close(out of service) the forum for few hours?

    Sorry Holger, i didnt mean to concentrate only on jaslake's issue. We are working on all together. Jaslake's issue was of blocked email id and that could be an issue with your email id as well. We are working on checking the same and will get back to you on this.

    The sending out of emails has not been disabled. I still receive my emails to the subscriptions and so do many others. Its just a few email ids that could be blocked at the server firewall.

  71. #71
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    Re: Isn't better to close(out of service) the forum for few hours?

    @Arlu,

    I have the same issue as jaslake

  72. #72
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi, Arlette,

    what have I done wrong to be blocked? Simple question - I simply want an answer to it, that´s all.

    Ciao,
    Holger

  73. #73
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ Holger...I doubt you did anything wrong. You were probably just caught up in a "block" blocking. I was unable to access ther forum from where I work for a couple of weeks due to a blocked IP (because of a "group" of IP blocks i got caught up in?), but the tech staff eventually resolved the situation
    1. Use code tags for VBA. [code] Your Code [/code] (or use the # button)
    2. If your question is resolved, mark it SOLVED using the thread tools
    3. Click on the star if you think someone helped you

    Regards
    Ford

  74. #74
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    Re: Isn't better to close(out of service) the forum for few hours?

    @FDibbibs
    @Arlette

    I know you're working in our interest...we're frustrated...the Forum is working AGAINST us instead of FOR us.

    I won't speak for Holger but I can't understand why these kinds of issues continually pop up. I did Data Base Management for 30 years...never had the issues the Forum is having...except once...thought I was going to croak...my IT Team was on it...knew what the issues were...fixed them.

    FIX THEM...or get a new IT Team...you're driving us nuts...and away...

  75. #75
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    Re: Isn't better to close(out of service) the forum for few hours?

    I just started posting here again in the last few days and it's interesting to see that not much has changed.
    If you're happy with someone's help, click that little star at the bottom left of their post to give them Reps.

    ---Keep on Coding in the Free World---

  76. #76
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    Re: Isn't better to close(out of service) the forum for few hours?

    I got an update that all blocked email ids have been unblocked. If yours is still blocked, please let me know or post it here http://www.excelforum.com/the-water-...on-emails.html.

  77. #77
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    Re: Isn't better to close(out of service) the forum for few hours?

    I get 2 different errors today..

    1)
    .. header('HTTP/1.1 503 Service Temporarily Unavailable'); header('Status: 503 Service Temporarily Unavailable'); header('Retry-After: 17200'); // in seconds print "TEST123";
    2)
    ..Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 503 Service Temporarily Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
    ________________________________________
    Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fcgid/2.3.6 Server at www.excelforum.com Port 80

  78. #78
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    Re: Isn't better to close(out of service) the forum for few hours?

    Fotis,

    The tech team was implementing one of the plugins, hence you got the error. Now it should be fine.

  79. #79
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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by arlu1201 View Post
    Fotis,

    The tech team was implementing one of the plugins, hence you got the error. Now it should be fine.
    Hello Arlette.

    Does this also mean that I should not now be receiving the 'Reported Post from Excel Help forum' emails? They are still coming through this morning at 09:02 GMT.

  80. #80
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    Re: Isn't better to close(out of service) the forum for few hours?

    That was a different plugin Richard. Checking your issue as well.

  81. #81
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi,

    for me I can state that the notifcations are coming in again since about 4 hours ago (thanks Arlette for asking for this - I wouldn´t have checked my mails again by today, and this morning there weren´t any from this forum).

    Ciao,
    Holger

  82. #82
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    Re: Isn't better to close(out of service) the forum for few hours?

    Thanks for the update Holger.

  83. #83
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi Arlette

    I too am receiving Notifications with my preferred Email Address. Thank you.

  84. #84
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    Re: Isn't better to close(out of service) the forum for few hours?

    Ok great. Thanks for the update John.

  85. #85
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    Re: Isn't better to close(out of service) the forum for few hours?

    Hi Arlette,

    I'm "up" also

  86. #86
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    Re: Isn't better to close(out of service) the forum for few hours?

    Ok great xladept.

    Any one else facing the issue? Or we can mark this thread as solved?

  87. #87
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    Re: Isn't better to close(out of service) the forum for few hours?

    I'm getting a repeated error today:

    HTML Code: 

  88. #88
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    Re: Isn't better to close(out of service) the forum for few hours?

    Yes, there was some issue at the backend. It has been resolved now.

  89. #89
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    Re: Isn't better to close(out of service) the forum for few hours?

    @ abousetta

    If it is only Today, then everything is perfect. But in any case don't worry. Tech Team works on this and soon(..some days-weeks-some months..) this will be fixed.

  90. #90
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    Re: Isn't better to close(out of service) the forum for few hours?

    I had 5 email notifications for the latest post here!, Arlette can you ask the tech team to sort this out pleeeeeeease!

  91. #91
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    Re: Isn't better to close(out of service) the forum for few hours?

    Geez...I received only three...

  92. #92
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    Re: Isn't better to close(out of service) the forum for few hours?

    I got three earlier but only the one for jaslake's post

  93. #93
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    Re: Isn't better to close(out of service) the forum for few hours?

    Simon, John and xladept,

    Are you receiving multiple notifications only for this thread or for all threads you have subscribed to?

  94. #94
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    Re: Isn't better to close(out of service) the forum for few hours?

    It's back........

    HTML Code: 
    As I was submitting this post, I got this error also:

    HTML Code: 
    Last edited by abousetta; 04-05-2013 at 02:26 AM.

  95. #95
    Forum Contributor arlu1201's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    There are some issues currently, they are being worked upon as i type this.

  96. #96
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I can understand that the pressure on the servers is high, but the failure rate here seems to be higher than any other site I frequent. As an admin, you really need to consider the possibility that ExcelForum's needs are greater than the current Tech Team can handle and that you need more/ better support from professionals who know how to trouble shoot before the problems happen.

  97. #97
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Arlette, i recieve multiple notifications for any thread i'm subscribed to.

  98. #98
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Now getting database errors when trying to read pm's!

  99. #99
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    as am I. also seeing "inaccessible for 30 mins" for several hours now ;-)
    Josie

    if at first you don't succeed try doing it the way your wife told you to

  100. #100
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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by arlu1201 View Post
    Simon, John and xladept,

    Are you receiving multiple notifications only for this thread or for all threads you have subscribed to?
    For me, only this Thread...but not this morning...back to one.

  101. #101
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Ok, what about xladept?

  102. #102
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi, Arlette,

    the Tech-Team has done a picture perfect job of copying over all the errors from the old server plus presenting new ones - add me to the list receiving more than one notification yesterday for abousetta (5) and yourself (2) but only on this thread.

    Today the overview again shows no replys where people have answered (okay, only a small technical problem - but the answers where at 10 a.m. and not at 6 p.m., apparently nothing had been fixed in the meantime).

    @abousetta:
    who know how to trouble shoot before the problems happen
    Does the tech-team handle problems after they have been reported multiple times?

    Ciao,
    Holger

  103. #103
    Forum Guru xladept's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi Arlette,

    I only received the multiple post for this thread and that was just the once.

  104. #104
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    At 4:16 pm EST I received 6 notifications on Post #106 of this Thread

    http://www.excelforum.com/the-water-...3-onwards.html

  105. #105
    Forum Guru HaHoBe's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi, John,

    no wonder that there´s no response to the server when it´s buy sending out notifications like that (me too got a six-pack and I wonder how many more) - but wasn´t it written like how much more can I take (or was it bear with me - I must admit I haven´t seen any yellow banners today so today must have been one of the better days).

    Ciao,
    Holger

  106. #106
    Forum Expert snb's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    @jaslake

    #106,?? I can only count 105 when I am writing this, but in the parent screen there are only 100 replies. Something evaporated in the cloud ??



  107. #107
    Forum Expert Mordred's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I guess I'm lucky, I don't get any email notifications from this site. No need to change that so don't bother the tech team, they've obviously got their hands full.

  108. #108
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi Holger

    There was a yellow banner across the Screen (we'll have it fixed in 30 minutes(not a direct quote)) all morning (in the States, EST)...you may have missed it in your time zone...
    Last edited by jaslake; 04-05-2013 at 05:58 PM.

  109. #109
    Forum Expert jaslake's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hey snb

    It's been a while...the Cloud is a bit of a mystery to me.

    When you're an Old Fart like me the mental challenge of keeping up with the Forum's issues is a bit of a chore but it does keep the Old Mind active.

    Tomorrow will be a better day

  110. #110
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    @jaslake

    I Thought that that word was spelled with a Ph but then I'm probably older than you.

  111. #111
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi xladept

    My spelling has never been that great...one of my MANY shortcomings.

  112. #112
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    @Arlette

    Today, I got 5 Echos from a post - yesterday, just two echoes from one of the posts.

  113. #113
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hmm, ok will get it checked. I get only 1 for each thread.

  114. #114
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I still not able to see nothing after post#100(5th page for me), in this thread.

  115. #115
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Which browser are you using Fotis? It works for me in Chrome and Mozilla.

  116. #116
    Forum Moderator - RIP Richard Buttrey's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours?

    Quote Originally Posted by arlu1201 View Post
    That was a different plugin Richard. Checking your issue as well.
    Hello Arlette,

    Has there been any movement on this? I'm still getting 'Reported Post from Excel Help forum' emails?

  117. #117
    Forum Expert Fotis1991's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I use Mozila, Arlette.

    I changed the "Number of Posts to Show Per Page:" in my settings(it was 20) and now i am able to see these..

  118. #118
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Richard, getting an update for you.

    Fotis, it should work irrespective of what option you select in the "number of posts per page".

    If you revert to 20 posts, is it working?

  119. #119
    Forum Expert Fotis1991's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    ..If you revert to 20 posts, is it working?
    NO.

    Works for 10 and 30 !! but not for 20!

  120. #120
    Forum Expert Pepe Le Mokko's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Must be a problem with the Universal Translator. Probably doesn't know how to translate "twenty" from Greek to English. Perhaps the Tech Team.....

  121. #121
    Forum Expert Fotis1991's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Quote Originally Posted by Pepe Le Mokko View Post
    Must be a problem with the Universal Translator. Probably doesn't know how to translate "twenty" from Greek to English. Perhaps the Tech Team.....
    ............................

  122. #122
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Quote Originally Posted by arlu1201 View Post
    Richard, getting an update for you.
    Arlette, as admin you should be able to do this yourself, it's right there in the settings!

  123. #123
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    No Simon, i have thoroughly checked it. We have upgraded EF to a higher version of vbulletin so its no longer there in the settings. Can you please check your version and tell me what the setting is worded as?

  124. #124
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    trust me, it's not version specific, it is in the settings, i have other forums some of which are vb4, all you need to know is here https://www.vbulletin.com/docs/html/

  125. #125
    Forum Guru HaHoBe's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi, Arlette,

    The Song Remains The Same: 2 notifications on a PN, 2 notifications on a reply to a post (both yesterday), and 4 mails for an new post by this morning. Let´s wait for The More Things Change.

    Ciao,
    Holger

  126. #126
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi Arlette,

    Four echoes from a post today - do you want me to keep you apprised of these echo posts?

    The post was from Brisbane (Australia).

  127. #127
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Ok i will get these checked soon.

  128. #128
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi Arlette

    I received four notifications this morning...better four than none...so it does not really bother me...thought you might like to know.

    http://www.excelforum.com/excel-prog...-new-post.html

  129. #129
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi, Tag-Team,

    3 for http://www.excelforum.com/excel-prog...-new-post.html and 6 for http://www.excelforum.com/excel-prog...-new-post.html only within the last 2 hours.

    @ Arlette:
    Please, no more "I will keep you updated" but "We have updated" instead.

    Ciao,
    Holger (who apologizes for the obvious typo)

  130. #130
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I received two email notifications today for this thread:

    http://www.excelforum.com/excel-form...html?p=3203393

    This was at 4:18pm my time.

    Pete

  131. #131
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi,

    7 for http://www.excelforum.com/excel-prog...-new-post.html today at 21:17 local time.

    Holger

  132. #132
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi Arlette,

    Two echoes from: This Post

  133. #133
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi,

    - 4 for http://www.excelforum.com/excel-prog...-new-post.html at 22:38
    - 2 for xladaept in http://www.excelforum.com/the-water-...-new-post.html at 00:57
    - 2 for http://www.excelforum.com/the-water-...-new-post.html at 06:27.

    Getting so much better all the time

    It's getting better all the time
    Better Better Better
    It's getting better all the time
    Better Better Better

    Getting so much better all the time
    Can´t really agree on that classic but thanks to the Tech-Team anyhow (for not working on a solution that turns things from bad to worse).

    Holger

  134. #134
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Thank you for letting us know. The tech team is working on this.

  135. #135
    Forum Guru JosephP's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I just got 8 notifications of your post to this thread http://www.excelforum.com/excel-new-...g-priblem.html

  136. #136
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    The tech team is working on it JP. We should have a resolution soon.

  137. #137
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi, Arlette,

    The tech team is working on it
    They should have solved that problem in the first week after it was reported! It´s not a vBulletin issue to my knowledge - it´s a tech-team one.

    - 6 for http://www.excelforum.com/excel-prog...-new-post.html at 18:26
    - 8 for http://www.excelforum.com/excel-prog...-new-post.html at 19:24
    - 3 for the same thread at 19:53
    - 2 for http://www.excelforum.com/excel-prog...-new-post.html at 20:07

    Let me clarify: I´m used to get one notification for each thread where I´m subscribed and a new answer has been posted after I last have looked at that thread. And I don´t want that functionality back next year earliest by the tempo of the "Tech"-Team "working" on "it" - need I quote the song title that´s on my mind?

    Holger

  138. #138
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?


  139. #139
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    - 2 and 2 for http://www.excelforum.com/excel-prog...-new-post.html as a user double posted on that.

    May the last person to visit here turn the lights off - will certainly be one from the tech-team to report that the error has been fixed just recently. I wonder why that person will have grown such a long beard.

  140. #140
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    The issue is caused by a modification in either one of the templates, one of the core files or most probably via an installed product or plugin, so the issue isn't with the core vbulletin product but more with something thats been added to it.

  141. #141
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I clicked to read this thread and was directed to this thread which I don't believe I had subscribed

  142. #142
    Forum Guru HaHoBe's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi,

    besides still getting mulitple notifications I wonder if anybody else has problems uploading files to the forum (this may be caused by the new AVP I installed).

    Error
    HTML Code: 
    Ciao,
    Holger

  143. #143
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    @HaHoBe

    Still getting echoes but the upload was troublefree

  144. #144
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I have received an email on, 27/4/2013 at 12:21, informing me as follows;

    Dear Winon,

    ConnorHunter has just replied to a thread you have subscribed to entitled - Identifying Spammers - in the The Water Cooler forum of Excel Help Forum.

    This thread is located at:
    http://www.excelforum.com/the-water-...-new-post.html

    Here is the message that has just been posted:
    ***************
    Friends i want to know that how the moderators analyze the spammer, How they block. I also want to know that how they block them.
    ***************
    and yet there seems to be no such Post, even after refreshing the page a couple of times!

    And then, sometimes, as early as three days ago, I receive three notifications with the same Time Stamp via email that an OP have responded to my reply in any of the Threads?
    Please consider:

    Be polite. Thank those who have helped you. Then Click on the star icon in the lower left part of the contributor's post and add Reputation. Cleaning up when you're done. If you are satisfied with the help you have received, then Please do Mark your thread [SOLVED] .

  145. #145
    Forum Guru HaHoBe's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi, Winon,

    had you visited the forum shortly after the message you would have noticed that it had been there indeed (there was another one in a different post from the same user at about the very same time). How should any moderator/admin note that a post has been moved/removed/deleted if that post doesn´t exist anymore? Maybe the staff should think about taking out the details about the first new thread and just mail a notification that a new post to the thread had been made (the details may even lead to something like an user not viewing a thread as the answer was no while somebody else had a different approach on solving the problem as another post thereafter. And think of all the little alterations you may make before the user visits the post - I usually fnd my typos after having submitted ).

    If you are on the overview to the water cooler you may find that in http://www.excelforum.com/the-water-...d-threads.html 2 posts have been deleted but no equal sign in the mentioned thread.

    Before I forget: 2 notes for the last post by you.

    Ciao,
    Holger

  146. #146
    Forum Guru Winon's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    @ HaHoBe,

    Hello Holger,

    Thank you for your feedback.

  147. #147
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Yep, i just recieved nultiple notifications for this and other threads

  148. #148
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    One echo for Winon's post.

  149. #149
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Guys, do not give further counts of your notifications. The tech team is aware of this issue and is working on it with priority.

  150. #150
    Forum Guru Winon's Avatar
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    I have become so used to so many abnormalities, over the last couple of months, that I have decided to accept it as "Normal".

    So, no more complaints from my side. Not even a "Beep", "Squeak" or whatever.

    And on top of it all, I do not expect any reply to this post!

  151. #151
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Winon,

    Some posts by ConnorHunter were just spam, so i cleared them out.

  152. #152
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Thank you arlu1201,

    I notice that ConnorHunter does not appear on the member list either.

  153. #153
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    Re: Isn't better to close(out of service) the forum for few hours-weeks?


  154. #154
    Forum Expert jaslake's Avatar
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    Atwood Lake in Mid NE Ohio...look it up.
    MS-Off Ver
    Excel 2010 2019
    Posts
    12,749

    Re: Isn't better to close(out of service) the forum for few hours-weeks?

    Hi Holger

    No issues uploading files here...it did act a bit squirrelly yesterday but finally completed...

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