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Upgrade from 32-bit to 64-bit, macros are lost

  1. #1
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    Upgrade from 32-bit to 64-bit, macros are lost

    So I recently upgraded office 365 from 32-bit to 64-bit.

    My buttons for the macros are still intact but they won't run cause word can't find them. Where did they go?

    Trust center is set to enable macros.
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    Forum Expert macropod's Avatar
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    Re: Upgrade from 32-bit to 64-bit, macros are lost

    Most likely, the upgrade caused Office to create new templates. Your old ones may have been renamed or, if 64-bit Word looks in different folders for its templates than 32-bit Word, the problem may only be that the new version isn't looking at your old templates.
    Cheers,
    Paul Edstein
    [MS MVP - Word]

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    Re: Upgrade from 32-bit to 64-bit, macros are lost

    I did search a lot for .dotm files but the only ones that comes up are normal.dotm and email.dotm (or whatever the name was). None of them contain my macros.
    Anything else I could search for?

  4. #4
    Forum Expert macropod's Avatar
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    Re: Upgrade from 32-bit to 64-bit, macros are lost

    Most users store macros etc. in Word's Normal.dotm template, for which see:
    https://support.microsoft.com/en-au/...e-to-word-2010
    https://support.microsoft.com/en-au/...pgrade-to-word
    If your old Normal.dotm file has been overwritten, you'll need to restore it from a backup.

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