Hi there. I need a formula to show me, for example, if we receive 2500 calls with a handling time of 450 seconds per call, how many calls could we have received if our average handling time was 350.
Hi there. I need a formula to show me, for example, if we receive 2500 calls with a handling time of 450 seconds per call, how many calls could we have received if our average handling time was 350.
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